I booked this as a little bit of a "treat" for my wife and I, as we have a new baby and were looking for a bit of a luxury break with him when we travelled in that direction and Portumna was in a good spot for it. It was a bit more than we normally spend but I thought it would be worth it.
It wasn't. Why?
1) Outdated furniture and decor. That room pictured on the website is a far cry from the gloomy room we had. Our "satellite television", as mentioned on the website, seemed to have a bad aerial as we just seemed to have some local stations with very poor reception.
2) Front Desk - apparently, they haven't learned the basics of what front desk reception should say - such as "thank you" and "I hope you had/have a nice stay". When I asked if they had a baggage cart, as there was no bell man, they pointed to one and asked me to be sure there weren't already bags on it. Charming.
3) The restaurant - again, no true horror stories but when we asked if we could have onion rings instead of chips with our steak, when they both cost the same as sides, we were told no. Why? Just because thats the way it is................
None of these are truly horrible and if you happen to have something like a wedding in Portumna (probably at the Shannon Oaks.............), it should be fine and it was ok for bringing a baby (though the lift, which was necessary for a pram to get to the rooms or the dining area of the pub, was truly in a shocking state). But at that price, I would recommend a B&B instead - wherever you stay, the staff won't be more disinterested in you as they were to us at the Shannon Oaks.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Would I recommend this hotel to my best friend?
No way!
I recommend this hotel for:
Older Travellers, Families with Small Children, Families with Teenagers, tourists
I do not recommend this hotel for:
Young Singles, An Amazing Honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older Travellers, Families with Small Children, Families with Teenagers, tourists
I selected this hotel as a top choice for:
Other