I have returned today from a 2 week holiday at this complex (28th Aug). Our party consisted of 4 Adults and 3 Children aged 3,5,6 years.
We booked two 2 bedroom apartments through Medhotels.com.
Having read the reviews posted on this website we anticipated a fantastic resort with many excellent features, particularly for the children. Unfortunately we were sorely disappointed.
The resort is a medium sized complex spread over 6 floors. Our apartment was situated on floor 0 and my brothers on floor 3. I will only make direct reference to our apartment at ground level as I cannot comment on my brothers.
Our apartment was situated right next to the pool, literally within 10 yards of the water. The apartment could be described at best as "dated", "tired" and somewhat "smelly". It was functional and served a purpose, but by no stretch of the imagination was this a 4* property as advertised. We were greeted by a rather poor quality sofa with torn covers, broken cutlery, damp patches on the bathroom ceiling which we believe is where the smell was coming from, and the patio doors were less than secure.
The advantages of the room was that being that close to the pool it meant we could use it to dive in and out of during the day to refresh drinks.
The complex itself has some serious failings as a "family" resort, the most serious being the advertised Kids Club. This consisted of a hut, a play area and a non english speaking member of staff, yep, one member of staff. No booking in proceedure and what was worse was that when we put two of our children in, they were left with the girl who said they were going to the beach to make sandcastles....My wife returned 15 minutes later to discover that our sons were not there, upon asking the girl where they were, she shrugged her shoulders and said "which boys"!! In the present climate this was totally unacceaptable to us. From this point it was apparant that the kids club would have to be out of bounds for our children.
You should also be aware that you are not allowed any items in the pool other that inflatable arm bands....Nothing, if you do you will immediatly told to take them out...Disappointing attitude from staff all round I would say.
The entertainment is awful, that is the only word I can use.... It does not start til 10pm and one of the shows was very adult not partiularly suitable of children. I cannot say anything good about the entertainment at all.
Please also be aware that if you have one of the lower apartments, you will not be able to get any sleep prior to 11.30pm due to the "entertainment" taking place around the pool. Children do not get early nights in this resort. It is very loud and no consideration is given to small children or babies.
I would say the walk is more 25/30 minutes into town with a further 15 to the actualy tow square, best bet is taxi for 6 euros. The town is nice, loads of bars and restaurants and the mandatory tourist tat shops. Watch out the english are coming with the egg and chip bars!!!
Please don't misunderstand me, the complex is ok, you get what you pay for I guess, It is not expensive and that needs to be taken into account. We enjoyed ourselves as we made our own entertainment and let the kids enjoy themselves.
Would I return.....Nah, just not my type of place. The staff would need to be more friendly and the resort completely refurbished.
Oh, food....OK....Gets dull after a while as very repetative!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Would I recommend this hotel to my best friend?
No way!
I recommend this hotel for:
Young Singles, A romantic getaway, Girlfriend getaway, People with disabilities, Older Travellers, Great pool scene, Families with Small Children, Families with Teenagers, tourists
I do not recommend this hotel for:
Young Singles, An Amazing Honeymoon, A romantic getaway, Girlfriend getaway, Great pool scene, Families with Small Children
I selected this hotel as a top choice for:
Beach / Sun