We stayed at the Bouganville 2nd - 9th May 2008, we arrived late at night (1am) and checked in with ease, the reception staff were friendly and pleasent. Our room was on the 8th floor (room 830) as the previous review said our room was fine and exactly the same as theirs, not tired as many have stated and one of the cleanest rooms we have ever had when abroad, cleaned every day and always immaculate. Some people commented on waiting ages for the lifts but this was something we never experienced, obviously we did have to wait sometimes longer than others mainly at meal times but never very long.
Our 2 year old son was made more than welcome throughout the hotel, so we have to disagree with the comments about it not being a family hotel and children being ignored and made to feel unwelcome, the staff working in the dining room were terrific with him always stopping to talk to him and would always rush to bring us a highchair if we hadn't already got one, also alot of the guests in the hotel spoke to him he has never had so much attention from friendly strangers! Our son especially enjoyed the childrens pool and play area which was also kept spotless and clean.
We had no problems getting a sunbed by the pool but we did tend to go to the beach in the morning rather than sitting by the pool.
Food was amazing in the hotel, we never struggled to find things we liked, the choice was excellent, and desserts were always extra yummy especially the mousse!
Outside the hotel the area was nice, although as someone else commented there is some work going on underneath by the entrance to the street through the pool areas but it wasn't a problem we didn't hear any noise and you couldn't see it from the entrance of the hotel or anywhere when you where actually in the hotel or pool area. There are plenty of little shops to browse and other restaurants to eat at. There is a little train ride with goes into the centre of Playa which we took (more for our son) which is quite nice but expensive, we wished we had just got it one way and then walked back along the beachfront.
Don't make the same mistake as we did if you plan on using the free bus to Jungle Park, don't buy your tickets at the hotel we paid 46 euros for 2 adults get a voucher and save some money vouchers were handed out everywhere airport, shops or you can print one off their website before you go, the bus stop is right outside the hotel entrance and the times it arrives can be found on their website too, we printed these to take with us in case we decided to go. Jungle park was very good lots to see and do there, but drinks are expensive, and look out for the smiling monkey by the jaguar's he made us laugh so much.
We had a brilliant week and would go back without any hesitation.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Would I recommend this hotel to my best friend?
Absolutely!
I recommend this hotel for:
Young Singles, A romantic getaway, Families with Small Children, Families with Teenagers
I do not recommend this hotel for:
An Amazing Honeymoon, A romantic getaway
I selected this hotel as a top choice for:
Beach / Sun