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Dream Hotel Gran Tacande: Traveller Reviews

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TripAdvisor Traveller Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4 of 5 stars 80 reviews
80 Reviews
5.0 of 5 stars
41
4.0 of 5 stars
22
3.0 of 5 stars
4
2.0 of 5 stars
6
1.0 of 5 stars
7
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#14 of 40 hotels in Adeje
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  • Rooms: 250
Address:
Alcalde Walter Paetzmann
Playa del Duque, Fanabe
Costa De Adeje 38670
Spain
Check Rates: £140 ($278) Avg. Price
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TripAdvisor Traveller Reviews

Reviews of Dream Hotel Gran Tacande

( 8-12 of 80 )
“5 star -not a hope!”

Dream Hotel Gran Tacande

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1 of 5 stars
dublin
31 Mar 2008

I booked the gran tacande on line direct with the hotels web site because I wanted a week of luxury in the sun with my partner and our 9 year old daughter. having seen generally good reviews of this hotel on tripadvisor I booked a senior suite on a half board basis. The senior suite is described as the ultimate in luxury for the discerning traveller on their website.
We arrived at the hotel to find an average hotel entrance with a large lobby but dimly lit and rather dreary atmosphere. A porter brought our bags to our suite and on entering I knew immediately that this was in no way a real 5 star suite. There was nothing luxurious about it from the dull cheap furniture to the tacky jet bath tub.There was only one tv in the living area with a bed sofa to sit on and the entire room was lit by a dim ceiling light fixture. The bed room had no tv, a bed as hard and nasty as a cheap argos matress with not an ounce ofluxury anywhere. No welcome drinks/wine etc one might expect having paid almost double the standard room rate for this suite.I knew about the lack of tea coffee facilities already which on seeing the room now comes as no surprise.
The view from the senior suite was the side of another building and the balcony was split into two by a division between the bed room and living room. I requested a better room but none was available, sea view room at a suplement would be available in few days time I was informed. I asked to see a standard sea view room one of which was available and was shown to a much nicer but still short of 5 star room. I was told I could stay in that room but would still be charged the senior suite price for the first night as it had already been charged to my card at the time of booking!!. I decided to stay put as it was obvious I wasnt going to get any reduction to moving to a standard room and went to the buffet dinner. The main restaurant is huge, lit with uniform dull lighting and full of overflowing cheap nasty school quality food,in fact I remember my school dinners as being better!(almost).The food is nowhere near 5 star even for a buffet ..chickory coffee finished me off.The fellow guests appeared to consist of some happy people whom i assume won their trip in a competition or paid 100 quid for a week all inclusive via an agent or are devoid of any expectations and some elderly couples on the classic reduced rate extended winter deals. All in all fantastic 3 star hotel with a wide and extensive all you can stuff in your gob buffet,.On a positive note they did my bill up quickly the next day and called me a taxi for our trip to a real 5 star hotel the sheraton la caleta which luckily had a free room available.

  • This TripAdvisor Member:
    • Liked — nothing
    • Disliked — no luxury
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
damon2's Summary
Date of Stay: March 2008
Travelled with: Family with young children
Visit was for: Quality time with family
Age group: 35-49
Member since: 31 March 2008
  • My ratings for this hotel are:
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Check-in / front desk
    • 3 of 5 stars Service
Would I recommend this hotel to my best friend?
No way!
I do not recommend this hotel for:
Young Singles, An Amazing Honeymoon, A romantic getaway, Girlfriend getaway, Older Travellers
I selected this hotel as a top choice for:
Beach / Sun, Great food / Wine
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Average price*: £140 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Fabulous Tacande”

Dream Hotel Gran Tacande

27 Mar 2008

This was the 2nd time we had stayed at the Gran Tacande. We arrived at 1pm and were aware that the official time for entering your room is 2pm so had to wait an hour as the previous occupants had not vacated it. We were informed that the room was 'one of their best rooms' so could either wait for it or accept a standard room. Having not seen the better room to compare against the other room it was difficult to make a decision, but we opted to wait for the better room.

The room was on Case Fuerte block and was room number 459. Absolutely fabulous. As you are looking at the building it is the room on the 4th floor painted red that stands out from all the others. It had a pair of sliding patio doors on the front and also a pair on the side which led to the balcony/terrace which was completely private. The room was spotless and spacious. I could just make out by looking over the adjoining wall that it was a suite next door with a front and side balcony holding table, chairs, armchairs and sofas. It looked fabulous.

This time we only opted for B&B. Every drink was available from champagne, smoothies, juice and water to tea and coffee. Food was just as plentiful. Full english, waffles, pancakes, ham, cheese, cavier, you name it they had it.

The service was good, staff polite, food plentiful and edible. Annoying that people still find it necessary to reserve a sunbed regardless of the fact that they did not actually occupy it until late in the afternoon. Pool staff should remove these towels to prevent it happening as on real sunny days customers were struggling to find sufficient sunbeds because they were reserved but not occupied.

Ideally located between Fanabe and Duque. Quiet and classy. We would have no hesitation whatsoever in returning for a 3rd treat.

  • This TripAdvisor Member:
    • Liked — All of it.
    • Disliked — That I couldn't have stayed longer.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DaisyEngland's Summary
Date of Stay: January 2008
Travelled with: Spouse / significant other
Visit was for: Quality time with family
Age group: 50-64
Member since: 16 January 2007
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location (e.g., convenience, views)
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check-in / front desk
    • 5 of 5 stars Service
Would I recommend this hotel to my best friend?
Absolutely!
I recommend this hotel for:
Young Singles, An Amazing Honeymoon, A romantic getaway, Girlfriend getaway, Older Travellers, Great pool scene, Families with Small Children, Families with Teenagers, tourists
I do not recommend this hotel for:
People with disabilities
I selected this hotel as a top choice for:
Beach / Sun, Great food / Wine, Shopping
Was this review helpful? Yes No
Check Rates
Average price*: £140 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Not 5 star”

Dream Hotel Gran Tacande

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2 of 5 stars
Birmingham
22 Mar 2008
1/1 found this review helpful

Just returned from a disappointing stay at the Gran Tacande. This is not a 5 star hotel. The public rooms are OK but our room (a very expensive senior suite) was dark and did not get any sun on the balcony until late afternoon - it appears that the majority of the rooms are similar. We had no hotel information/room service menu in our room either.
The location of the hotel is good, and the entertainment in the evening in the bar is varied and seems popular.
However, the majority of the staff are not 5 star staff. Mistakes were made in our (and others) bills at the pool bar, the cleaning of our room was poor and on check out a mistake on our bill could have cost us over 80 euros had we not checked it carefully (room service and internet charges had been added but not used by us).
There were lots of other faults too, but I don't want to seem to be over picky!
Very disappointing would not stay there again.

  • This TripAdvisor Member:
    • Liked — Location
    • Disliked — Hotel staff/poor value for money
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paddy53's Summary
Date of Stay: March 2008
Travelled with: Spouse / significant other
Visit was for: Quality time with family
Age group: 35-49
Member since: 22 March 2008
  • My ratings for this hotel are:
    • 1 of 5 stars Value
    • 2 of 5 stars Rooms
    • 4 of 5 stars Location (e.g., convenience, views)
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Check-in / front desk
    • 2 of 5 stars Service
    • 2 of 5 stars Business service (e.g., internet access)
Would I recommend this hotel to my best friend?
No way!
I recommend this hotel for:
Young Singles, An Amazing Honeymoon, A romantic getaway, Girlfriend getaway, Older Travellers, Great pool scene, Families with Small Children, Families with Teenagers, tourists
I do not recommend this hotel for:
Young Singles, An Amazing Honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older Travellers, Great pool scene, pet owners, Families with Small Children, Families with Teenagers, tourists
I selected this hotel as a top choice for:
Beach / Sun
Was this review helpful? Yes No
Check Rates
Average price*: £140 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Excellent place to stay”

Dream Hotel Gran Tacande

12 Mar 2008

We stayed at the Gran Tacande between 4th and 11th march 2008. Our whole stay was better than expected with 'no fault found'. Our room was large, clean, bright and the view from our 4th floor balcony was excellent. There was even a fresh red rose in the bathroom.
A small point was the lack of free tea/coffee making facilities in the room. But having read about this in other reviews, we took our own so that we could have an early morning coffee in bed.

The restaurants in the hotel are all excellent with food and service to match the 5 star standard ( and prices). For the first time in many years I enjoyed an evening buffet meal in the Zurron where all the food was freshly cooked instead of the usual warmed over sludge that is typical of such reatuarants. The Breakfast buffet is superb and can keep you going all day.

The hotel grounds are well kept and furniture such as the sun beds are well maintained with none of the piles of broken furniture you find elsewhere.

There is some building work going on in a new construction to the side of the main hotel building which could be disturbing to guests that have a room on that side. The hotel staff do try to re-locate guests who do not like the rooms they get. One couple we met who complained where given a choice of 3 rooms to move to.

There is a shortage of local restaurants out side of the hotels in the Costa Adje. We like to sample a different restaurant every evening which was a problem as apart from the 2 restaurants in the Hotel there was only 3 other restaurants in the area. All these are good especially the ‘La Torre del Mirandor’ which is perched on a cliff with superb views over the bay towards ‘Las Americas’. A meal for two with a good bottle of wine in any of the restaurants in the local will cost between €60 - €100. If you want a cheaper evening out, take a 10 minute stroll along the beach towards Puerto Colon where you will find many places to choose from at lower prices but without the quality of the Adeje restaurants.

The Hotel ( and the local ) is a good place to stay for a break of about a week. It is not a place for Teenagers or couples wanting a wild night out – the whole place is asleep by 23:00!

  • This TripAdvisor Member:
    • Liked — Bright clean spacious room and good hotel facilities
    • Disliked — nothing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RickLjungsbro's Summary
Date of Stay: March 2008
Travelled with: Spouse / significant other
Visit was for: Quality time with family
Age group: 50-64
Member since: 16 March 2007
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Location (e.g., convenience, views)
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check-in / front desk
    • 5 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
Would I recommend this hotel to my best friend?
Absolutely!
I recommend this hotel for:
An Amazing Honeymoon, A romantic getaway, People with disabilities, Older Travellers, Great pool scene
I do not recommend this hotel for:
Young Singles, pet owners, Families with Teenagers
I selected this hotel as a top choice for:
Beach / Sun
Was this review helpful? Yes No
Check Rates
Average price*: £140 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Great for a short break!”

Dream Hotel Gran Tacande

4 Mar 2008

We stayed at the Dream for 5 nights. 22 - 27 Feb 2008. We asked for a non smoking sea view but got non smoking no view!- just above the Spa.
Quite noisy at times.

We booked a bed and breakfast stay which was more than addequate - breakfasts can keep you going all day - champagne and caviar!!! plus anything else you can think of!!

Lovely hotel,clean, freindly staff.

Rooms clean, fantastic bathrooms with jet showers. 7 choices of pillows!

The only drawback was the freezing cold swimming pools and the use of the Spa and Gym.


The gym you had to pay to use and it was full of outdated machines 1/2 of which did not work and there was no a/c!!

Would we return? yes!!

  • This TripAdvisor Member:
    • Liked — the big beds
    • Disliked — lack of view from balcony
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
plainblonde's Summary
Date of Stay: February 2008
Travelled with: Spouse / significant other
Visit was for: Quality time with family
Age group: 35-49
Member since: 04 March 2008
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Location (e.g., convenience, views)
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Check-in / front desk
    • 5 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
Would I recommend this hotel to my best friend?
Absolutely!
I recommend this hotel for:
An Amazing Honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older Travellers, Great pool scene
I do not recommend this hotel for:
pet owners, Families with Small Children, Families with Teenagers
I selected this hotel as a top choice for:
Beach / Sun, Great food / Wine
Was this review helpful? Yes No
Check Rates
Average price*: £140 (year-round)
Call now to book: 1-800-454-6835 from hotels.com

Reviews of Dream Hotel Gran Tacande

( 8-12 of 80 )
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Dream Hotel Gran Tacande Address

Alcalde Walter Paetzmann | Playa del Duque, Fanabe, Costa De Adeje 38670, Spain