Nice complex in a good location but apartment 208 which we rented from Deanna Dewey was dirty and in desperate need of reburbishment. Both the front door and patio doors posed a security risk, it looked like they has been broken into and badly repaired.
After booking our holiday I read a bad review about her apartments and e-mailed her seeking confirmation the apartment would be clean on our arrival - despite her assurance it wasn't.. the place was filthy, the kitchen was covered in grease and there was even crumbs left on the work surface. The wardrobe doors didn't slide properly, and we had to wipe them out before we could unpack, the headboards were hanging off the wall, one sofa bed was broken and wouldn't open the other so old and worn I could feel the wooden slats.
Three of us were staying in the apartment but on arrival only two beds had been made up, the safety deposit box wasn't working or the water heater so we had to contact Janet (easier said than done!) Sheets with holes in them were delivered , the water heater was sorted but only provided enough hot water for two showers.
Whilst we knew there wasn't a maid service we did expect the apartment to be clean on our arrival and to be provided with cleaning materials in order to keep it that way during our stay but weren't. We were there for 11 nights and didn't get clean sheets during our stay.
Overall the apartment needs a visit from Kim & Aggie (how clean is your house) and a total revamp.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
worriedowner, Owner of 208
(Management representative)
16 Jan 2008
I am concerned to see this negative review posted.
I have to question whether this person actually stayed in the apartment. On checking my records for the past 3 months I have only received positive feedback.
I visited the property myself in December and painted the apartment throughout (which I do at least once a year) and everything was fine.
It is not in my interest to rent out a dirty and unsuitable apartment and if anything should go wrong Janet is on hand to sort things out.
I have lots of satisfied guests - plus the many repeat bookings I receive would indicate people are happy with the standard of the apartments.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC