I stayed here for business in June 07. My booking was not on their system, and they insisted I fired up my laptop to show them my e-mail booking confirmation as proof, before they would believe me. They then put me in a tiny, poky, stuffy smoking room. I complained that it was a smoking room, and after some procrastination I was moved to one of the 'Courtyard Apartments' Sounds good? They're not. The light bulb in the bathroom didn't work, the bath taps didn't work, the lamp on the desk was dropping to bits, the TV reception was terrible.
The bathroom itself is straight from 1973 - brown tiles, brown toilet, and brown floor. There is mould on the tiles, and there are old, rotten window frames with single pane glass that allows every tiny noise in to the room.
In summary, it is a prime example of a hotel that is in need of a refurbishment and money spending on the rooms, but unfortunately people still seem to stay there, so they will continue to charge high prices for substandard accomodation. The Imagine Spa is ok, but the gym is small and in the loft, while the pool is too small really. A two star hotel at best I am afraid.

We wanted to visit the annual Flower Parade in Spalding, Lincolnshire at short notice. The hotels in and around Spalding were fully booked and this hotel was about 25 miles away and had a 4-nights-for-3 deal.
The room was very comfortable. The meals in the a-la-carte restaurant were about £25 which was more than we wanted to pay but at the entrance the pub/restaurant was reasonably good value at £7-15 and serving a very very tasty cider called Aspel's).
The health suite was small but was included in the price.
I like to take my laptop pc on holiday and the room had cabled broadband.
The flower parade was a lovely experience and the shopping centre at Springfields has to be one of the best I've visited - car park and shops on one level with a lovely gardens at the back. And to complete the day an excellent Chinese restaurant (I think the Bejing Palace) on the way back to Kings Lynn.

Things got off to a shaky start when having had a warm welcome at reception I opened the door of my room to the distinct aroma of stale tobacco.

A return to reception and complaint was met with a swift apology and change to a non smoking alternative.

The new room was spacious with a firm bed, reasonable desk and good view from the window.

A quick change and outside (not clever in winter ok today) to the Spa. A good set of weighs and CV machines is topped off by sauna steam room and short pool.

I opted for the pub for dinner and again the staff were warm and welcoming, the beer was good although the food was average pub quality pleasant enough but I have had better.

Overall a reasonable find and somewhere I would return to if business takes me back this way again

Helpful and polite staff Nice pool Tried both pub food and restaurant - preferred the latter but both fine Ground floor garden rooms are lovely - some building work spoiled the view but by now that must be finished with