We turned up on spec & took the last remaining double room which was excellent and furnished with tea, coffee & port. The only fault was the lack of lighting in the bathroom to shave and make-up by. Dinner and breakfast were both very good with high quality fresh ingredients. Friendly staff and, overall, highly recommended.

We have just arrived back from a weekend at this hotel.
The hotel was tastefully decorated, and very welcoming.
The service and staff were excellent, especially Emily & Max, who were very polite and helpful.
The food was superb, and again service in the restaurant was excellent.
All in all, a great hotel, and we will be visiting again shortly.

Dead flowers in room, lack of staff, bathroom dirty took 2 months to get a refund from the hotel.
This hotel is beautifully fitted, the kitchen produce good food (though during our stay not as interesting as that advertised on the hotel's website) and the hotel has the potentail to be really special however, customer relations are poor when a problem arises.

Spent a weekend here recently. The owner Willy is a real character and a great fun. The place has been beautifully fitted out and no expense appears to have been speared. Wonderful little touches abound like stuffed toys to hang on your door as ‘do not disturb’ and a decanter of port in the bedroom. Liked the Playstation / DVD player in the bedroom too.

With all the obvious care and expense that has clearly gone into fitting out this wonderful hotel, service was at best patchy. The receptionist was very helpful about local restaurants. She wasn’t as helpful about sorting out those wretched credit-cards that hotels now issue instead of keys. The damn thing simply wouldn’t work and it was quite clearly an inconvenience for her to have to come and let me into our room.

The young barman was clueless. No idea that he had Armagnac while staring at a bottle of Janneau. Similarly when asked if he could find a light for a guest he refused. Similarly, Sunday breakfast a trial. Staff all clearly hungover, had to demand coffee, toast, etc. Woken to a dawn chorus on Sunday to the sound of staff emptying empty bottles into a skip.

So then, in summary, a lovely hotel great for a weekend away but service shoddy and needs tightening up.