We stayed one night in this hotel as we were in the area for an event. The outside of the hotel is lovely and the design of the public areas very modern and airy.
The bedroom was fairly large, well decorated and had lots of nice touches. The room was overall very quiet and clean and comfortable.
Unfortunately we found the service both at reception and in the restaurant poor and almost surly and the food was average at best. We wanted to ask where the nearest shop was and had to wait at least 2 minutes whilst the the reception/restaurant staff were discussing their table plan for the evening. When we finally asked we were abruptly told the name of the town where the shop was before they returned to the plan.
At dinner we were given the table nearest the kitchen door and by the gangway the staff moved along. When we asked the waitress if another table was available she asked the restaurant manager who spoke to the waitress as if we weren't there pointing to another table and stating that was the only one we could have if we weren't happy. Although this table was fine at least two other tables remained empty all evening and it was clear it was most inconvenient that we didn't want to sit in a gangway by the litchen.
The food was well presented but the roasted seabass was very greasy and had obviously been overfried prior to going in the oven and the linguine that came with the brill was stodgy and overcooked. We did have a very good bottle of wine at a reasonable price for a reataurant. At breakfast the next morning we weren't expecting much and we were not disappointed. Every table which didn't have a guest at it remained uncleared for the duration of breakfast so by the time we left were were surrounded by the remains of other peoples breakfast - not really what you expect for £150 per night.
Overall I would say this is a beauifull hotel let down by poor service and average food. I hope that we came on a bad day as the hotel looks as if it could be wonderfull with a little effort.







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