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Hotel Amarano Burbank: Traveller Reviews

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveller Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4 of 5 stars 61 reviews
61 Reviews
5.0 of 5 stars
44
4.0 of 5 stars
7
3.0 of 5 stars
4
2.0 of 5 stars
2
1.0 of 5 stars
4
TripAdvisor Popularity Index:
  • Measures overall traveller satisfaction based on ratings, reviews and other sources.
#1 of 19 hotels in Burbank
Show Hotel DetailsHide Hotel Details
  • Hotel class: 4 of 5
  • Rooms: 99
Description: The Graciela Burbank is an upscale boutique property in the Burbank Media District. The property offers stunning appointments and luxuriously... This description is based on information provided by the hotel.
Address:
322 North Pass Avenue
(formerly The Graciela Burbank)
Burbank, CA 91505
Check Rates: £147 ($272) Avg. Price
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TripAdvisor Traveller Reviews

Reviews of Hotel Amarano Burbank

( 2-6 of 61 )
“Going Going Gone”

Hotel Amarano Burbank

1 Mar 2008
1/1 found this review helpful

I have stayed at this hotel for years. Over the past two months I have stayed twice, one week each.The service and attitude have really gone down hill. I asked to speak with the Manager and was told he was on a sales call with his sales person, never heard from anyone. I will be in Burbank next week and have asked my company to book me at another hotel. Everything from check in, room service, and housekeeping is no better then a Holiday Inn and this is not an inexpensive hotel.I will miss Harvey and Norm in the bar, however I can still stop in for a drink.

  • This TripAdvisor Member:
    • Liked — Location
    • Disliked — Service, cleanliness
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HarveyNewYork's Summary
Date of Stay: February 2008
Travelled with: Solo traveler
Visit was for: Business
Age group: 35-49
Member since: 01 April 2007
  • My ratings for this hotel are:
    • 1 of 5 stars Value
    • 4 of 5 stars Location (e.g., convenience, views)
    • 5 of 5 stars Business service (e.g., internet access)
Would I recommend this hotel to my best friend?
No way!
I do not recommend this hotel for:
Young Singles, An Amazing Honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older Travellers, Great pool scene, pet owners, Families with Small Children, Families with Teenagers, tourists
I selected this hotel as a top choice for:
Business meeting / Event
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Check Rates
Average price*: £147 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Be Aware”

Hotel Amarano Burbank

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1 of 5 stars
Chicago
1 Mar 2008
1/1 found this review helpful

Just to let everyone know, this hotel does not necessarily honor your confirmed reservation. I showed up earlier this week for my stay and the desk clerk informed me that a number of guests had decided to stay over and so they were "walking" some guests like me despite confirmed reservations. The clerk said it was the general manager's policy and he does this regularly because it results in higher occupancy. The driver said that the employees hate this policy since they have to bear the brunt of the disappointment. Anyway, this hotel may choose not to honor your reservation and you could end up like me getting a ride to the Burbank Airport Marriot. So be aware when you book that its a one way deal: if you cancel they charge your credit card, if they want to make a change they send you to the Marriot.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ecktrg's Summary
Date of Stay: February 2008
Member since: 01 March 2008
  • My ratings for this hotel are:
    • 1 of 5 stars Value
    • 1 of 5 stars Check-in / front desk
    • 1 of 5 stars Business service (e.g., internet access)
Would I recommend this hotel to my best friend?
No way!
I do not recommend this hotel for:
Young Singles, An Amazing Honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older Travellers, Great pool scene, pet owners, Families with Small Children, Families with Teenagers, tourists
Was this review helpful? Yes No
Check Rates
Average price*: £147 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Very good boutique hotel next to movie studios”

Hotel Amarano Burbank

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5 of 5 stars
Silicon Valley, CA
9 Jan 2008
1/1 found this review helpful

This hotel was a surprising gem in Burbank. It is not in the best area you would expect for a boutique hotel: located in a lower-middle class but safe-looking neighborhood. It is right down the street from some film studios, and is in a very central location for places like Universal Studios, Glendale, and Hollywood. If you want to go someplace nice to eat, you will have to drive, there is no convenient mass transit nearby.

The room I had was furnished in a similar style to a Four Seasons hotel room, with a long dresser and work table along one wall and a flat panel TV on top. It also had nice amenities, very luxurious robes, a frig, a nice counter for the coffee machine, good lighting, lots of dimmable lamps, and a large bathroom.

Probably the most interesting thing about the room were the little sensual decorating touches that you might associate with Hollywood or Las Vegas. The artful black & white photos on the wall, which I thought were hillsides, turned out to be people's backsides (very tastefully done). A huge mirror alongside the bed. A strange upholstered thing on the wall with a short straight rod sticking out of the top of it, which at first I thought was an odd clothes hook, and then I decided must instead be for some kind of bondage adventure.

As the Oct-2007 reviewer complained, there is only pricey valet parking available, and the parking attendants as of Jan-2008 are still not very attentive or responsive. E.g., I called ahead for the car but no one brought it out front until I showed up in the lobby. Offering to take my luggage in/out of the hotel was an afterthought.

Despite the parking problem, an excellent hotel.

  • This TripAdvisor Member:
    • Liked — Titillating decor
    • Disliked — Valet parking in the San Fernando Valley???
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mjtraveler22's Summary
Date of Stay: January 2008
Travelled with: Spouse / significant other
Visit was for: Personal event (wedding, ...)
Age group: 50-64
Member since: 02 July 2007
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 3 of 5 stars Location (e.g., convenience, views)
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check-in / front desk
    • 3 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
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Average price*: £147 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“nice Hotel, not so great service”

Hotel Amarano Burbank

10 Oct 2007

This was a nice boutique hotel. Really quaint. Would have been fantastic but for the not so great service. you do not have a self park option at this hotel, you must use valet which costs $24 per day. Was frustrated a few times when there was no one there to valet the car. No one helped (or offered to help) take my bags to the room. One day the hot water didnt work (they did provide 25% rebate for the inconvenience). I stayed in their deluxe suite which I thought was nice but maybe cost too much relative to value.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
garyCt's Summary
Date of Stay: October 2007
Member since: 10 October 2007
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 4 of 5 stars Rooms
    • 3 of 5 stars Location (e.g., convenience, views)
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Check-in / front desk
    • 2 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes No
Check Rates
Average price*: £147 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“great hotel!”

Hotel Amarano Burbank

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5 of 5 stars
Simi Valley, Ca
9 Oct 2007

The service was exceptional, and the rooms were very well kept and clean. I really enjoyed my stay, and would definitely return.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paulie_Boy37's Summary
Date of Stay: June 2007
Member since: 08 March 2005
Was this review helpful? Yes No
Check Rates
Average price*: £147 (year-round)
Call now to book: 1-800-454-6835 from hotels.com

Reviews of Hotel Amarano Burbank

( 2-6 of 61 )
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Hotel Amarano Burbank Address

322 North Pass Avenue, (formerly The Graciela Burbank), Burbank, CA 91505