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Marriott Burbank Airport & Convention Center: Traveller Reviews

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveller Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
3.5 of 5 stars 57 reviews
57 Reviews
5.0 of 5 stars
11
4.0 of 5 stars
15
3.0 of 5 stars
16
2.0 of 5 stars
10
1.0 of 5 stars
5
TripAdvisor Popularity Index:
  • Measures overall traveller satisfaction based on ratings, reviews and other sources.
#8 of 19 hotels in Burbank
Show Hotel DetailsHide Hotel Details
  • Hotel class: 3 of 5
  • Rooms: 486
Description: Mid-rise Hotel located 1/4 mile from Burbank Airport (free transfer) & 12 miles from downtown Los Angeles. This description is based on information provided by the hotel.
Address:
2500 Hollywood Way
Burbank, CA 91505-1019
Check Rates: £113 ($199) Avg. Price
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TripAdvisor Traveller Reviews

Reviews of Marriott Burbank Airport & Convention Center

( 4-8 of 57 )
“Bait and Switch?!”

Marriott Burbank Airport & Convention Center

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2 of 5 stars
california
12 Jun 2008
0/1 found this review helpful

My father booked a night for my husband and I, on a recent
trip to LA. My father was quoted a price of $205 a night and told that if we wanted to stay additional nights our next two nights would be $155 per night. We decided to stay the two additional
nights and I called reservations from our in room phone. The woman on in reservations said that we could keep the room for
the $155 per night rate. Upon check out we were horrified to
find out that they had charged us the full $205 a night rate. I explained that we had a 3 day stay deal and also that I had called
their reservation desk and was given the $155 per night rate. They said that they had no record of either calls to reservations!!!!
and charged us the $205 anyway! It has since been an endless round with their accounting dept..Buyer beware!!! What a scam.Make sure you get names and confirmation numbers each and every time you deal with these people, because they are either totally disorganized or down right shady!

  • This TripAdvisor Member:
    • Disliked — Customer service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Berkeleybaby's Summary
Date of Stay: June 2008
Travelled with: Spouse / significant other
Visit was for: Personal event (wedding, ...)
Age group: 35-49
Member since: 12 June 2008
  • My ratings for this hotel are:
    • 1 of 5 stars Value
    • 2 of 5 stars Rooms
    • 2 of 5 stars Location (e.g., convenience, views)
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Check-in / front desk
    • 1 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
Would I recommend this hotel to my best friend?
No way!
I do not recommend this hotel for:
Young Singles, An Amazing Honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older Travellers, Great pool scene, pet owners, Families with Small Children, Families with Teenagers, tourists
I selected this hotel as a top choice for:
Other
Was this review helpful? Yes No
Check Rates
Average price*: £113 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“You need to let people know”

Marriott Burbank Airport & Convention Center

9 Jun 2008

They need to let people know thats theres major construction going on at the hotel before booking a room here. loud dust and an obstical course. You have to take a major hike to get to bussiness across the street. I'm sure it will be nice when there done, But let people know first.

  • This TripAdvisor Member:
    • Liked — nice beds
    • Disliked — the construction
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ziggySanDiego's Summary
Date of Stay: June 2008
Travelled with: Solo traveler
Visit was for: Personal event (wedding, ...)
Age group: 35-49
Member since: 09 June 2008
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 3 of 5 stars Location (e.g., convenience, views)
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Check-in / front desk
    • 2 of 5 stars Service
Would I recommend this hotel to my best friend?
Most likely
I recommend this hotel for:
Older Travellers, Families with Small Children, tourists
I do not recommend this hotel for:
A romantic getaway, Great pool scene, Families with Teenagers
I selected this hotel as a top choice for:
Other
Was this review helpful? Yes No
Check Rates
Average price*: £113 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Great Stay!!”

Marriott Burbank Airport & Convention Center

8 Jun 2008
1/1 found this review helpful

I stayed at this property for 2 nights while visiting family in the area. The hotel was under renovation but didn’t really affect us as far as noise or long lines at check-in like I saw in other reviews. The staff was great and really helpful. The rooms were awesome, nice flat screen, super comfortable beds, really clean and my favorite a nice powerful shower head!
I used the fitness center and it was also very nice. All new equipment with TV's on every elliptical and treadmill. Really clean and impressive. Overall it was a great experience, would definitely go back especially after all renovations were done.

  • This TripAdvisor Member:
    • Liked — Rooms were clean, comfy bed, flat screen TV's, nice fitness rooms
    • Disliked — Pay for parking
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CbnCampy's Summary
Date of Stay: June 2008
Travelled with: Family with young children
Visit was for: Personal event (wedding, ...)
Age group: 35-49
Member since: 08 June 2008
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location (e.g., convenience, views)
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check-in / front desk
    • 5 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
Would I recommend this hotel to my best friend?
Absolutely!
I recommend this hotel for:
Young Singles, Older Travellers, Families with Small Children, Families with Teenagers, tourists
I do not recommend this hotel for:
A romantic getaway, Great pool scene, Families with Teenagers
I selected this hotel as a top choice for:
Other
Was this review helpful? Yes No
Check Rates
Average price*: £113 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“good hotel but extensive construction”

Marriott Burbank Airport & Convention Center

20 May 2008
1/1 found this review helpful

Hotel undergoing major construction,
Most of public areas in west tower closed except coffee shop and restaurant,
Remodel of fitness center in east tower is done --it is great!
East tower pool open West tower pool/whirlpool closed
A small plaza with 6-7 fast food restaurants has just opened across street from west tower so there are additional eating options

hotel doing good job of keeping construction disruptions from hurting experience

  • This TripAdvisor Member:
    • Liked — walking distance to airport , remodeled fitness center was wonderful
    • Disliked — current construction
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
seniortvlr's Summary
Date of Stay: May 2008
Travelled with: Spouse / significant other
Visit was for: Personal event (wedding, ...)
Age group: 50-64
Member since: 21 May 2007
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location (e.g., convenience, views)
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Check-in / front desk
    • 3 of 5 stars Business service (e.g., internet access)
Would I recommend this hotel to my best friend?
Most likely
I recommend this hotel for:
People with disabilities, Older Travellers
I do not recommend this hotel for:
Young Singles, Great pool scene, Families with Small Children
I selected this hotel as a top choice for:
Other
Was this review helpful? Yes No
Check Rates
Average price*: £113 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Trains running all night”

Marriott Burbank Airport & Convention Center

Save Review
1 of 5 stars
SF Bay Area
17 May 2008
0/1 found this review helpful

Thin walls...it seems I could hear everything in the room next door as well and the trains that ran occasionally for much of the night. This hotel should come with a warning that it is not for getting rest at.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SFBayArea2's Summary
Date of Stay: February 2008
Travelled with: Solo traveler
Visit was for: Business
Age group: 35-49
Member since: 11 March 2008
  • My ratings for this hotel are:
    • 1 of 5 stars Value
    • 4 of 5 stars Location (e.g., convenience, views)
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Check-in / front desk
    • 3 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
Would I recommend this hotel to my best friend?
No way!
I selected this hotel as a top choice for:
Other
Was this review helpful? Yes No
Check Rates
Average price*: £113 (year-round)
Call now to book: 1-800-454-6835 from hotels.com

Reviews of Marriott Burbank Airport & Convention Center

( 4-8 of 57 )
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Marriott Burbank Airport & Convention Center Also Known As

Address: 2500 Hollywood Way, Burbank, CA 91505-1019