This was the worst hotel experience I have ever had.
There is almost no parking, we had to park across the street.
There was a nintendo game controller hooked to the TV. our 5 yr old grabbed it thinking he was going to play a video game. Instead he ordered a movie. We paused the movie within a few seconds and called the front desk to tell them what had happened and that we were not watching and did want to watch a movie. They said they would take care of it. about 15 minutes later a secruity guard showed up saying he was there to fix the TV. we explained again what had happened. He said he would cancel it.
1/2 an hour latter the front desk called and said since we had ordered a movie and waited 45 minutes to try and cancel it we would have to pay for it, we explianed that we had notified them within a few seconds, the staff was rude and totally unwilling to help. The tub faucet didn't work, the thermost for the air conditioner didnt work, the outlet in the bathroom was hanging out of the wall. supposedly the room came with free high speed internet, which we were unable to connect to. When i asked the staff for help they handed me a phone #, this was on a saturday morning, when I called the # i was told they would turn it over to a technician and call me back on monday. Very helpful. With out exception the staff at this hotel was rude and totally unwilling to help with any requests or questions we had.

Do Not Stay At This Hotel! We booked for 3 days and nights to explore the major studios and chose this for easy Interstate access and proximity to the studios/sites but left early due to the impossible conditions at the hotel.

Not only is it dirty and falling apart, the staff is absolutely terrible! Thermostat in room didn't work so spent two nights either sweltering or freezing despite repeated pleas for assistance. Although we were assured of bell hop assistance for my disabled husband, we were told by the front desk that no one was available when we checked in and then were ignored as we struggled to get things to the room which was cramped, shabby and offered the fewest/
cheapest amenities possible (TP that resembled paper towels! no micro, rationed coffee, pay by the minute Internet etc.)

Restaurant is worse! 40 minute wait just for coffee and water at the table! another 20 minutes before our order was taken! Outside patio is barren, no food service and filthy! Broken table unbrellas (when removed) tossed into shrubbery. The most prominent staff members were security guards!

If you don't want to sleep, eat or feel safe in your surroundings. If
you want a hotel staff to ignore you, or if you're handicapped and
need assistance with your luggage yet want to be left to figure out your own solution then this is the hotel for you!

Convenient yes but our room quality was very poor. Musty smelling, chipped paint in the vanity, moldy old bathroom tub, towels like sandpaper. It didn't help that I was up from 3:00 am on due to the neighbors loud music and headboard banging againt the wall (you get my drift). Spend a few more bucks and stay at the Marriott.

we stayed at this hotel for 2 nights and we loved the service: all staff were very friendly and helpful. The room was great! With three adults, there was optimum privacy for the smallish space. It was very clean and comfortable. We will definitely return to Ramada Burbank!