I booked a room for two nights at the Red Roof Inn in Burlingame, CA because it was close to San Francisco International Airport. I knew it was a low end property, but we only needed a clean, comfortable place to stay for a couple of days before catching a flight out of San Francisco. My expectations were low, but the Red Roof Inn failed miserably at meeting those expectations.
Although the Red Roof Inn advertised that it had recently been remodeled, the rooms were small and dingy. There were stains on the carpeting and on the furniture. The rooms do not have a coffee maker or a hairdryer. We were able to borrow a hairdryer from the front desk. Apparently the property experiences plumming problems as the first time we flushed the toilet it threatened to overflow. A call to the front desk resulted in our being told we could borrow a plummer's helper. When we went to the front desk, we had to wait for another guest to return a plummer's helper for our use. (I'm not sure if the place only had one, or if the plumming problems were wide spread.)
The Red Roof Inn advertised internet access, which was wireless access through t-mobile (for $9.99 per 24 hour period). I paid the fee, but the connection was extremely poor. It was then that we learned that "inside rooms" can't connect through the wireless connection and we were moved to an "outside room." After going through the hassle of packing things up and moving rooms, the connection was no better in the "outside room." The wireless connection was so poor that we could only stay connected for 1 to 2 minutes at a time. It was very frustrating.
The Red Roof Inn failed to meet our most basic expectations and for $101 per night (not including taxes) we expected at least the basics. We will NEVER stay at a Red Roof Inn again.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Would I recommend this hotel to my best friend?
No way!
I recommend this hotel for:
Older Travellers, Families with Small Children, Families with Teenagers, tourists
I do not recommend this hotel for:
Young Singles, An Amazing Honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older Travellers, pet owners, Families with Small Children, Families with Teenagers, tourists
I selected this hotel as a top choice for:
Other