It could be a great hotel, worthy of 4 stars if it completes a renovation. Bathrooms were clean but outdated. Corian countertops had some cigarette burns. Carpets were old and stained. Blankets were well used, but the sheets and comforter were great. The air conditioner was equivalent to a Motel 6. It roared off and on all night long, loud enough to wake one up. The black out curtains were old and when the sunlight shone through, you could see many cracks from age in the material. The exercise facility was small and just okay, although it was open 24hrs, which was nice. The pool was indcoors and very small and the hot tub was not hot at all and very old.
When I checked in, the young woman, Dackmar, was very nice and pleasant. She assigned a room to us and as she was handing me the key, her boss or manager butted in and said she can't have that room, NO WAY, and then instructed her to start again and give me another room. He gave no explanation and was not apologetic. I wonder if he was miffed because of the good rate I got on Priceline.com. It was very unprofessional and could have been handled in a better way.
The location was fine. Close to the airport, close to a walking path along the bay, and close enough to decent restaurants and shopping.
I would be disappointed if I stayed in this area again and used Priceline and received this hotel for a four star rating. Unless it does some major renovations, it does not deserve a rating this high.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Would I recommend this hotel to my best friend?
No way!
I recommend this hotel for:
People with disabilities, Older Travellers, tourists
I do not recommend this hotel for:
Young Singles, An Amazing Honeymoon, A romantic getaway, Girlfriend getaway, Great pool scene, Families with Small Children, Families with Teenagers, tourists
I selected this hotel as a top choice for:
Other