My wife and I had been to the Golden Haven Hot Springs & Spa a dozen, or so, years ago, and loved our visit. I liked it enough to insist we visit again on this trip. This experience didn’t begin to compare to the previous trip.
On the first trip, we were led from the waiting room into the back area and brought into the mud bath room. The “tubs” were side by side, and the room was open to the outside (indirectly). The room had a light and airy feel. The “hot tub” was sunken into the ground and appeared to be adjacent to the room next to us. We were given a cold compress over the forehead and eyes. The attendant came in a few times and spritzed lavender scented water over us. It was wonderful. Afterwards, we were taken to a quiet side room, wrapped in warm blankets, and left to relax.
This time we were led from the waiting room to the outside and to the mud bath room which only had one door to the outside. It was hot and stuffy in the room, as well as pretty dark. This gave us a mild case of claustrophobia. The tubs were built into a corner, connecting at the feet. The hot tub was just a normal jetted bathtub, elevated in the room. The attendant came in, gave us an optional mud mask, and put a cool compress on our foreheads. She came in once to change it, and seemed like she came back five minutes later to tell us to take a shower. She came in about two minutes later to tell us to get into the tub. I think we were left alone for about ten minutes, and then told to get ready for our next step. We were led out of the mud room, to the door directly across and told to get into the beds. The hanger location for our clothes was directly above the tip envelopes (so convenient!). We got into our beds and were wrapped up to rest. This wasn’t so easy to do, as we were listening to the next couple being led into the mud room we were just in (and all of the other instructions we listened to while we were in there). This really gave it a “factory” feel.
This experience was bad enough to put a taint on the original memories from twelve years ago.
If you want to go for a mud bath, ask about the room you are going to be assigned to. I have looked on their website, and couldn’t determine any room names. Ask if the room is open to the outside (good), and ask if the tub is in ground (good). Ask if you have to go outside to the mud room (bad). I don’t know any other way of avoiding the room we had on this trip, other than to go to another spa. This was a very expensive bummer.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC