I was a little skeptical when I booked my appointment because this is a small, independent spa, but I was pleasantly surprised by the quality of service. When you're booking sight unseen you never can tell whether you'll end up in some "afterthought" space with an aesthetician who is so fresh out of high school there is no way she has any understanding, let alone empathy, for aging skin and thus slaps on a bunch of product, rinses and intimates that a 20% tip is expected.
Not so Lincoln Ave Spa. Margot knew her products and was very deliberate and careful with the treatment. I am now a huge fan of the Healthy Glow facial. Almost all the products used are made by the spa owner and I swear my skin actually glowed after the treatment. If I ever end up in Calistoga again I'm definitely going to book another facial.
I thought the spa itself was charming and I found the diffused light provided by the skylights in the treatment rooms to be rather soothing, but I can see how the lighted room might not appeal to everyone.
As for the administrative aspect, I found the front desk to be cordial and very accommodating. I had to switch my appointment time but arrived a half hour early and they got me into the treatment room right away.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC