M\I treated my friend and myself to a massage and mudwrap package at the Lincoln Ave Spa. The staff and reception seemed friendly enough, however I have never had to apply a treatment myself before. We were then put into the steam cabinet with no attendant in sight for a good 10-15 minutes, not a safe practice. Unfortunately this was followed by the worst massage I have ever had, I felt I was being assaulted rather than massaged. The only reason I didn't ask the woman to stop is because I did not want to ruin it for my friend who was in the same room. In addition, a $20 bill was left very openly on top of the little tip envelopes which are customary in most spas, very tacky!!
I emailed the owner, letting her know about this, but sadly, have not received any response.
As a business owner I try never to write negative reviews, rather contact the owner to let them know if something wasn't right, seems so much friendlier to give a chance to correct things. However, after not receiving a response to my complaint I felt it necessary to let other prospective customers know, hope they'll correct their problems!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC