The Grand Pacific excels in customer service. I was very impressed with all the staff that I ran across, from the front desk, to the concierge to the managers, all took the time to be friendly and to make sure our stay was enjoyable. The room was clean as well as the pools. There is a splash park area where kids can play next to the family pool.
They have an adult pool that was empty most of the time. I have been to other resorts where the "adult pool" is called the "quiet pool" and as long as your kids behave, you can be in a more relaxing environment. It works well, but I know a lot of hotels have the "adult pool" and it just is what it is. It's not a fault of the hotel, per say, but being that the adult pool was vacant and the family pool was loaded to the max, the small change would be nice.
All in all, a very nice place to stay, and we will definitely go back!
- Also Known As:
- Grand Pacific Palisades Hotel Carlsbad
- Grand Pacific Palisades Hotel
- Grand Pacific Palisades
- Grand Pacific Palisades Resort
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