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The Elk Cove Inn and Spa: Traveller Reviews

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveller Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4.5 of 5 stars 35 reviews
35 Reviews
5.0 of 5 stars
24
4.0 of 5 stars
2
3.0 of 5 stars
2
2.0 of 5 stars
6
1.0 of 5 stars
1
TripAdvisor Popularity Index:
  • Measures overall traveller satisfaction based on ratings, reviews and other sources.
#2 of 5 B&Bs in Elk
Show Hotel DetailsHide Hotel Details
  • Rooms: 15
Description: Secluded Victorian Bed & Breakfast Inn located on an ocean bluff with direct access to protected beach. This description is based on information provided by the B&B / inn.
Address:
6300 S. Highway 1
Elk, CA 95432
Check Rates: £141 ($260) Avg. Price
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TripAdvisor Traveller Reviews

Reviews of The Elk Cove Inn and Spa

( 13-17 of 35 )
“Worth it's weight in gold!”

The Elk Cove Inn and Spa

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5 of 5 stars
Encinitas, CA
31 Jul 2007
1/1 found this review helpful

After months of heavy patient care, my husband and I arranged a romantic getaway at this beautiful inn. Unfortunately, on the way there, my husband got food poisoning and ended up in bed for most of the weekend. David and his staff helped divert what could have been a recipe for disaster. Not only did they go above and beyond to make sure that my husband had everything he needed to make him more comfortable (inlcuding some excellent aromatherapy from the spa!), but they helped me to enjoy a well-earned weekend away.

We've stayed here before many times (like many of the others guests I met this weekend), but we keep returning because the Elk Cove Inn is by far the most charming and lovely of all the inns we've stayed in in this area. We fell in love in the gazebo, spent countless hours talking amidst the down comforters, and have now enjoyed numerous sunsets and sunrises from the lounging chairs in the suite. But, what makes this place so special are a dedicated owner and an incredible staff. They are there to make every guest's stay memorable- even if that means taking a little time to keep a gal company while her mate recuperates!

We look forward to returning again and again, though next time, I'm hoping we'll be able to enjoy our fabulous suite TOGETHER!

  • This TripAdvisor Member:
    • Liked — Waking up to the beautiful coast that you can see form the bed in the suite!
    • Disliked — It's a little bit of a drive to get there! Hoping my hubby will renew his pilot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SageBreslin's Summary
Date of Stay: July 2007
Travelled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 35-49
Member since: 31 July 2007
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location (e.g., convenience, views)
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check-in / front desk
    • 5 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
Would I recommend this hotel to my best friend?
Absolutely!
I recommend this hotel for:
An Amazing Honeymoon, A romantic getaway, Girlfriend getaway, Older Travellers, Families with Small Children, Families with Teenagers, tourists
I do not recommend this hotel for:
Young Singles, Great pool scene
I selected this hotel as a top choice for:
Great food / Wine, Spa, Other
Was this review helpful? Yes No
Check Rates
Average price*: £141 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Beautiful spot!!”

The Elk Cove Inn and Spa

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5 of 5 stars
Tucson, AZ
22 Jun 2007

This was one of the most "glorious" places I've ever stayed at! The views are GORGEOUS and the food and accomodations were wonderful!! My only regret was that our stay was so short.

I would highly recommend this property!

  • This TripAdvisor Member:
    • Liked — The views of the Coast
    • Disliked — Room was a bit small
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jaw914's Summary
Date of Stay: June 2007
Travelled with: Spouse / significant other
Visit was for: Personal event (wedding, ...)
Age group: 50-64
Member since: 27 April 2004
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location (e.g., convenience, views)
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check-in / front desk
    • 5 of 5 stars Service
Would I recommend this hotel to my best friend?
Absolutely!
I recommend this hotel for:
An Amazing Honeymoon, A romantic getaway, Girlfriend getaway, Older Travellers, tourists
I do not recommend this hotel for:
Young Singles, Great pool scene, pet owners, Families with Small Children, Families with Teenagers
I selected this hotel as a top choice for:
Beach / Sun, Spa
Was this review helpful? Yes No
Check Rates
Average price*: £141 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“If you are looking for hospitality, keep looking.”

The Elk Cove Inn and Spa

30 May 2007
3/5 found this review helpful

Nice beach, but there is easy public access and parking close by. Stay somewhere else and enjoy the beach at your convenience. It is actually easier to get to the beach from the public beach access parking than from the inn.

Best B&B breakfast I have ever had. And I have had some good ones. The breakfast cook and host is superb. In my opinion she is the only thing holding this operation together.

This inn has a policy of charging you for your entire stay when you make your reservation. So you are not making a reservation, you are paying for the whole thing right then, in our case sight unseen.

Before you will be allowed to check into the room you have already paid for, you will be required to sign an authorization to bill your credit card another $500 in the event the inn keepers don't like the condition of your room after you check out. What are you going to do when they surprise you with this after you have driven for an entire day to get there? This is a very unscrupulous practice. They will tell you that everyone is doing this, but we checked around and that is not true. In fact, other Elk inn keepers were appalled by the policy--as were we.

There were a number of repair and damage issues in the room, which you can only discover after you have signed the authorization and check in. We worried that the inn keeper was going to blame us for pre-existing damage, and use our authorization to pump up their revenue stream. We haven't gotten our credit card bill yet, so the outcome of this is still unknown.

The young woman who checked us in offered a long dry spiel in lieu of a welcome, and generally had a can't be bothered, no can do attitude.

This place has the most guest-unfriendly policies we have ever encountered, and because of that we will never stay here again.

(For an even better breakfast, check out the Little River Inn just south of the village of Mendocino)

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CaWilliam's Summary
Date of Stay: May 2007
Member since: 30 May 2007
  • My ratings for this hotel are:
    • 2 of 5 stars Value
    • 2 of 5 stars Rooms
    • 4 of 5 stars Location (e.g., convenience, views)
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Check-in / front desk
    • 3 of 5 stars Service
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Management Response
ElkCoveInn, Owner
(Management representative)
29 Jul 2007
If a guest came to your home -- perhaps a friend of a friend -- and chain smoked in your guest bedroom, spilled red wine all over your best guest linens and rug, used your finest guest towels to clean their shoes, brought a blender and mixed strawberry margaritas without the benefit of a top on the machine, staining your walls, would you just shrug and say, "Oh well?" While these incidents might sound ridiculous or fictitious, they have happened, and much worse.

You might say, "Well, that's just the cost of the business you're in." Perhaps. We believe we're in the hospitality business, and do our utmost to provide a welcoming and pleasant experience for our guests. But we're not a place to trash -- to do things you'd never dream of doing at home or at a friend's home, just because it isn't yours. We’re not talking about the occasional “nick” in an antique or new piece of furniture. And it has nothing to do with “not liking the condition of a room when a guest departs.” It's unfortunate that some people treat B&Bs poorly, because it truly does force us to adopt some protective measures that in some ways diminish the unbridled openness we'd otherwise prefer to offer.

If someone planned a visit to your home, for which you hired a housekeeper for that special cleaning, brought out your Sunday finest and purchased ingredients for a special meal, how would you react if they called at the last minute and said, "Sorry, we changed our minds?" It happens to us every day.

We contemplated changing our advance payment policy, and were about to, when an arriving guest said, "It's so very nice to be greeted with open arms and a welcome basket, instead of an outreached hand asking for our credit card." That finalized our decision.

With today’s electronic "shopping," potential guests find it is easier than ever to make multiple reservations "on spec" and decide later -- often at the very last minute -- which to take. As small businesses, B&Bs cannot overbook and depend upon cancellations to balance out occupancy. You've probably experienced overbooking at least once. Frustrating! But for us, it’s much more. Every room we reserve is taken off the market – “sold,” if you will -- and when cancelled without sufficient notice, nearly impossible to re-sell. In other words, the income is lost. Even the major hotel chains and credit card companies are now changing their policies to help prevent this practice.

To say that The Elk Cove Inn “does not value its guests,” or has “appalling practices,” -- especially coming from a competing property -- is blatant misrepresentation. We do not think the worst of people. Our policies are designed to support our ability to provide the best accommodations and service we can, not the owner’s “financial greed.”

It is “interesting,” that those who have chosen to share, in a public forum, what they feel was an unpleasant experience, did not have the simple courtesy to let us know of their disappointment, and give us the opportunity to make it up to them.

This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Check Rates
Average price*: £141 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Not our idea of hospitality”

The Elk Cove Inn and Spa

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2 of 5 stars
Eureka,CA
28 May 2007
5/7 found this review helpful

Positives: Lovely grounds, great views, wonderful proximity to cozy Elk Cove beach. Very nice welcome basket of a delicious split of wine, organic fuji apples and good homemade cookies. Organic restaurant on site. Large, quiet room (Cypress Garden in main Victorian house). overlooks garden and statueque cypresses. Plush towels and crisp linens. Joelle (not sure of spelling), day time innkeeper, had a remarkably infectious and joyful presence and handled the inn as best she could given the policies.

Negatives: Upon making our reservation, we were informed that our credit card would be charged immediately, that we had "bought" the room for the night as opposed to the credit card being used to secure payment of the room in the event we failed to check in. When I questioned this policy, I was told that "all the inns on the (Mendocino) coast did this". After our trip, I decided to call a couple other inns to see if this was true. The first one, McCallum B & B in Mendocino, said they do immediately process a charge for one night's lodging upon making a reservation. The other I called, Sandpiper House Inn, also in Elk, said they wouldn't dream of such a policy. They value their guests as people and do not have a "corporate" approach I was told.

When we arrived at Elk Cove Inn in the evening around 7:30pm, the night time innkeeper was far less than hospitable, at least indifferent and almost hostile. When I inquired if an upgrade might be possilbe since there was a good chance we were the last guests to arrive, we were told that she didn't know if the inn had a policy of upgrading. I asked if there was anyone she could ask if they had such a policy. She said "No". Practically in the next breath she explained that the owner lived almost directly across the street and if there was anything we needed, we could use the phone at the front to call him. I don't know why she was unable to call the owner to ask about an upgrade policy. I would not have given it a second thought if she had said, "I'm sorry we can't upgrade you."

We were also presented upon arrival with a legal form we were required to sign before taking posssession of our room that "pre-authorized" a $500 charge to our credit card in the event we smoked or brought a pet into our room OR caused damage "beyond normal wear and tear". If it wasn't late and the end of driving most of the day, I would have walked right then. There was no mention of this policy when I made our reservation nor did I see mention of it on their website. (The innkeeper at the Sandpiper House Inn was aghast when I told her of this policy and asked if she had one like it. Of course she didn't).

Now, we are guests that wipe up water on the sink, throw all our trash in the waste bins, and straighten up the room before we leave, but we found ourselves on edge throughout our stay that this exisiting nick on the antique buffet, that gouge in the window frame, or some other existing thing would be charged to us. It felt much like when we rent a car and are given a form to note all existing damage on, only there was no form here. It felt like the owner's over-riding concern was his financial well-being, not hospitality.

Of note to us also, given this policy, was the "thrift shop" mismatched furnishings in our room. Not an ecclectic, pleasing combination of previously loved furniture, but awkward ranch house style livingroom end tables for night stands with huge oriental style livingroom lamps on them. A more modestly priced and presented inn could have perhaps gotten away with it, but we felt a little misled by this inn that presented itself to be of a high caliber.

A minor thing was that the down comforter they made a point of advertising was totally flat and didn't even provide much warmth.

I know this sounds picky, but many inns do provide consistent hospitality and quality, nicer rooms and friendlier policies for the same $200 a night, and also have a beautiful setting (though, admittedly, not often with that kind of beach access).

It may be just right for you, and the things that bothered us may not bother you, but for our $200, we will go elsewhere.

  • This TripAdvisor Member:
    • Liked — setting, Joelle the day time innkeeper. If you can accept the policies, there are lovely rooms we saw in the seperate newer buildings that are more expensive. They look as though they could be stunning, as they directly face the cove with large windows, a pair of big chairs and a private deck.
    • Disliked — owner's policies
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Donalyn's Summary
Date of Stay: May 2007
Travelled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 50-64
Member since: 17 February 2006
  • My ratings for this hotel are:
    • 2 of 5 stars Value
    • 2 of 5 stars Rooms
    • 5 of 5 stars Location (e.g., convenience, views)
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Check-in / front desk
    • 2 of 5 stars Service
Would I recommend this hotel to my best friend?
No way!
I recommend this hotel for:
An Amazing Honeymoon, A romantic getaway, Girlfriend getaway, Older Travellers, tourists
I do not recommend this hotel for:
Young Singles, An Amazing Honeymoon, Girlfriend getaway, People with disabilities, Older Travellers, Great pool scene, pet owners, Families with Small Children, Families with Teenagers
Was this review helpful? Yes No
Check Rates
Average price*: £141 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Nice place ... but exorbitant prices”

The Elk Cove Inn and Spa

26 Apr 2007
3/4 found this review helpful

We arrived late in the evening on our honeymoon trip through California and had no other choice. They charged us 336 $ (!!!) for one night, but after our return to Germany they charged us another 511 $ (!!!!!!!!!) accusing us for smoking in the room. We are both nonsmokers, the only smoke in the room came the whole night from the old oven which we had to feed with a lot of firewood. Stay away from this place if you dont like problems, better choose a cheap motel anywhere.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
babu1603's Summary
Date of Stay: April 2007
Travelled with: Solo traveler
Visit was for: Hobbies / interest / culture
Age group: 50-64
Member since: 26 April 2007
  • My ratings for this hotel are:
    • 2 of 5 stars Value
    • 3 of 5 stars Rooms
    • 3 of 5 stars Location (e.g., convenience, views)
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Check-in / front desk
    • 3 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes No
Management Response
ElkCoveInn, Owner
(Management representative)
18 May 2007
When we're wrong, we own up to it. But this review just isn't accurate. We went out of our way to accept these guests as walk-in's, long after our office had closed. We showed them several rooms as they requested, and they chose our best, king bed ocean front cottage at the regular rate, which included our Welcome Basket with wine, fruit and homemade cookies, a decanter of port and chocolates for bed time and a complete buffet breakfast. We are a smoke-free environment. When guests register, they sign a Registration Card, acknowledginging that if they smoke in their rooms, they will be charged a $500 cleaning fee. After the guests checked out, our Housekeeping Manager informed us that they had smoked in their room. Our Guest Services Manager inspected and confirmed it, noting that one of the guests smelled strongly of cigarettes at breakfast. We know the difference between the smell of a wood stove and cigarettes. The room had to be taken out of service for 2 days to rid it of the smell, and we had to upgrade the guests who had reserved it next. Incidentally, it was not cold enough that night to warrant "feeding the wood oven all night," and the guests were informed that the room had baseboard heat. All in all, we lost more than $800. The amount charged to the guests after their departure included the cleaning fee and $11 for the late-night snack we prepared especially for them.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Check Rates
Average price*: £141 (year-round)
Call now to book: 1-800-454-6835 from hotels.com

Reviews of The Elk Cove Inn and Spa

( 13-17 of 35 )
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The Elk Cove Inn and Spa Address

6300 S. Highway 1, Elk, CA 95432