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Chow Restaurant: Traveller Reviews

TripAdvisor Traveller Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4.5 of 5 stars 41 ratings
41 ratings
5.0 of 5 stars
7
4.0 of 5 stars
17
3.0 of 5 stars
6
2.0 of 5 stars
3
1.0 of 5 stars
8
TripAdvisor Popularity Index:
  • Measures overall traveller satisfaction based on ratings, reviews and other sources.
#9 of 26 restaurants in Lafayette
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  • Cuisines: American
  • Price range*: £12-20 ($20-35)
  • Special features: Child-friendly
  • Address: 53 Lafayette Cir, Lafayette, CA 94549
  • Phone:  (925) 962-2469

TripAdvisor Traveller Reviews

Reviews of Chow Restaurant

( 10-14 of 32 )
“Verbally abused by customer and manager tells us to move or leave”

Chow Restaurant

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1 of 5 stars
lafayette, ca
7 Jan 2008
4/5 found this review helpful

My family went to Chow's on a Sunday morning for breakfast. We sat down to enjoy a nice meal and all seemed well. Soon a waiter came by and the man at the table next to us asked for the outdoor heater to be turned off. I asked if we could turn it down but keep it on for my 2-year old daughter. The customer started to yell at me for sitting 6 inches from his fianace and began to verbally abuse us using a lot of profanity. The wait staff were as shocked as we were. I let it go and asked the wait staff to put another heater on the other side of the table and moved our daughter. The wait staff was slow, which is common at Chow's. When the waiter did arrive he was very rude and again I let it go. I went inside to see if I could get some help from one of the regular staff and she advise me to talk to the manager. A young man listened patiently and assured me to get a better waiter to our table and that if we had any more trouble he would remove the customers. Upon finishing this sentence the fiance saw me talking to the manager and got up and stated loudly that I had been a [--] long enough and the profanity started to fly once again. I was in shock. At that time another manager( I believe he was the general manager) interceded and told me I needed to move. One customer interupted and stated I did nothing wrong, defending me from the attacks. The general manager refused to take any action and at that point we left. I have been a daily take out customer for over a year and have supported this establishment even with the bad service. But today took the cake and I will never vist Chow's again and will urge my friends and staff to the same. Something has to be done.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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“Great for morning...”

Chow Restaurant

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5 of 5 stars
A TripAdvisor Contributor
12 Dec 2007

Great for morning business networking breakfasts, family dinners, reasonably priced great menu, nice atmosphere including some outdoor seating. First time I meet someone it's Chow. No wireless, bring your broadband card.

This review is the subjective opinion of an individual contributor and not of TripAdvisor LLC.
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“Reliably Good Food”

Chow Restaurant

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4 of 5 stars
Bay Area, CA
7 Dec 2007

Reliably good, often very busy so don't go if rushed especially on weekends. Never had a bad meal there.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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“Really great food and...”

Chow Restaurant

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4 of 5 stars
A TripAdvisor Contributor
28 Nov 2007

Really great food and atmosphere

This review is the subjective opinion of an individual contributor and not of TripAdvisor LLC.
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“Doorman is rude and curmudgeonly”

Chow Restaurant

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1 of 5 stars
Lafayette, ca
25 Sep 2007
4/5 found this review helpful

While waiting for my son to arrive for lunch today, I sat at a table in the far corner of the restaurant by the market. The “host” quickly came over to tell me that he had someone sitting there. I then went to the counter and sat, however it was pretty drafty. I asked him if I could close the door to avoid the draft. He said that the servers needed the door to be opened (I know this to be untrue as in the winter months the doors remain closed at all times). So I went to a table outside where the heater was on, and again he ran over to tell me that he had someone for that table. I asked him “where?” At this point he shouted at me, “It’s none of your business!” Then he went on a rant about what a problem I was – in front of all of your customers. I was shocked, as were all of the patrons in the patio. I left without eating. I was stunned at the poor people skills of the "Host"

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews of Chow Restaurant

( 10-14 of 32 )
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Chow Restaurant Address

53 Lafayette Cir, Lafayette, CA 94549
Tel: (925) 962-2469
* Restaurant price information is based on meal cost per person, excluding drinks, tax and tip.