Two night stay in a kitchenette-suite. The heater didn't work first night; so we called the front desk in the morning. Someone came by and couldn't fix it, but made sure to inform us that there would be no maintenance available after 5pm that day and they would try to fix it. Thanks for that tid-bit of info. We called the front desk again at 4pm fearing another night freezing and they said someone would come by.
We also told them about a little ant problem that made about $20 worth of grocery store food purchases worthless and they said someone from housekeeping would be by to “spray” the 3 sites of infestations. It was never done.
We returned after dinner to find our room cold and the heater still not fully working.
We asked for a few additional blankets and pillows. We were informed that due to the fact that the hotel was full no more blankets or pillows were available. Huh?!
Oh yea the toilet didn’t flush well and the show head was broken.
This was our second stay; we didn’t care for the place the first time but thought we’d give it another chance since it was near our destination. We should have learned our lesson.
This old run down excuse for a hotels should be torn down.
Absolutely the worst place to stay in Lancaster. Save your money and stay at a brand name in Palmdale.







Value
Location (e.g., convenience, views)
Cleanliness
Check-in / front desk




