I called to make a reservation for the park while you are on your cruise advertised (still) on the web for $139.

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The first thing they said was that its going be $149 not $139. ok prices change but why are they still advertising the same deal for $139 today?? I made the reservations and was asked which ship, bearth and when do you go and return.

After we checked in and spend the night we are ready to go and ask for the ride to ship they ask the same qestions (which ship where is the bearth) Apparently I am leaving from San Pedro about 10 min from the hotel not Long Beach so they say they have to charge me another $20 for who knows what. I was told that they do this all the time. later I was told that some cab drivers go a long way to this port and it costs the hotel more.

Its seems like they wait till you are there to spring the extra $20 charge on you. I am not from the LA area and do not have knowledge of exactly where the ships berth or how to get there this was my first cruise. They do this every day and should have known what they are doing.

We stayed there prior to our cruise for one night,parking our car for seven.Check In quick,room spotless and large,six bags never in the way.Set up time for cab(Yellow Cab Long Beach),arrived on time and a couple were waiting as we got off ship,very easy.Breakfast was fine,front desk wonderful,many places to eat nearby...Great Experience

Facilities were clean and on the newer side. The front desk staff are friendly and helpful, and Myrtle provided fantastic customer service. My room had a jacuzzi tub--it was better than ones I've used at other hotels.

Hasan is a wonderful asset to your hotel. He was so accommodating to our whole group. He made our stay so memorable, we wanted to take him with us. There was nothing that he did not do to try to help make our stay a good one. We all had him running his legs off and his smile never left his face. A wonderful employee and a wonderful gentleman.

Thanks a million from all of us.

Ed & Mary Lou Watson
Lorayne Fitzgerald
Joy
John & Marlene Vedock
Al & Lily Alvarez
Charles & Merl Parker-Daniel

Kudos Hasan - may your life always be as wonderful as you