The complete staff was all about our comfort and went the extra mile for us on two separate occasions. On Jan 19 my wife and I flew into Burbank Airport and got in very early in the morning local time. By noon we were exhausted, and went to the hotel to try to check in early. The man behuind the counter Bob, said no problem just give him a few minutes. Quickly we were in our room and resting for our cruise the following day. When leaving i was so pleased that I made a reservation for the following Sunday when we returned from our cruise. The manager took extremely good care of us when I voiced concerns about traffic the following morning he told us not to worry and again allowed us to check in early and upgraded our room. All of the employees were very friendly and deserve commodations, no pun intended.
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