"Marina" location is alongside filthy backwater area and oil derrecks! Looked like there were two types of buildings - a clearly newer multistory and the OLD two story we were in. There was an old baby bottle under the bed, but the room otherwise wasn't that bad - what was horrible was the NOISE. Wedding and quincenara parties and a roving group of drunken partiers toting their cooler outside and all around the hotel grounds until 4 a.m. People stomping up and down the corridors all night and slamming doors. Neighbors sounded like something from Jerry Springer Show. Very classy. NO sleep possible, and no one seemed to care. Don't go here if you want any rest. Can't believe this gets to be called a Best Western.

This is an old hotel that has had some updating/modernization in recent years. I stayed at this hotel for a week on business - I had meetings at this hotel. Some rooms have been updated, and some have not - my room was fine (nicely updated and very spacious), but it was at the back of the hotel, on the second floor, facing an interior courtyard and away from the noisy street and away from the bar/restaurant. If you decide to stay here, request an updated room and request one away from the street and bar on the second floor and you'll be okay. The food is average. Their website would lead you beleive that the place is next to some swanky marina and that is a stretch - it's more like a working dockyard area...nothing to look at. The grounds could use better lighting at night, which is of concern from a safety/security standpoint because the room doors in the motel part open directly to the outside. Given the price I paid, I think the rates are very reasonable for what you get.

Soooooooooooooooo bad. Don't know where to start. Threadbare towels, ants in the room, misrepresentation regarding what was included in our group rate; showers that ran hot and cold (without touching the faucets), low water pressure in the showers (especially when nearby showers were being used), squeaky faucets that could be heard from other rooms, shuttle that didn't work, no lining in the ice bucket (ick!), no closet doors (just a bar). Maybe that's what you should expect with a 2-star property.

Our group chose this property in part because the room rate included breakfast. However, upon arrival we were told that the rate did not include breakfast. In a snide tone of voice, the front desk staff told us we could have breakfast if we paid a higher room rate.

But to top it all off - the service there is the worst I have EVER experienced at a hotel.

There were 4 very large parties in the meeting/party/ballrooms that went until past midnight -- 3 nights in a row. The noise travelled up to the top floor of the hotel, and was so loud that it actually vibrated the entire room (I felt every beat) AND jostled pictures hanging on the wall. We asked the 4 people at the front desk to ask the partygoers to turn down the music, and the entire front desk staff REFUSED to do so -- saying "it's hard to get them to turn down the music." But they wouldn't even TRY!!!! They demonstrated total disregard for the customer. I am disgusted with their lack of customer service and will never return.

I stayed here for a government business trip. It looks like an old building. There are beautiful Bougainvillea flowers all over. The hotel staff was excellent. Most of the hotel is two story with no elevators. There are window unit-type air conditioners, but they work really well. I was close to the highway, but when the air conditioner was on, I heard no road noise. The pool is nicely landscaped and there is a hot tub that doesn't scald you. Both are open 24 hours. There are 4 computers with internet available for free use and an Ok workout room. There was a desk in my room, and each room has free wireless internet. I had a huge 15 foot long balcony with two chairs on it overlooking the hot tub area. The sliding glass door had two security locks on it. My room had 2 beds and one had a squeeky frame, but the other was OK.

I don't know about other travelers, but people on government per dieum get a free breakfast, lunch, and dinner, and 2 drink coupons every day. if you are gone for lunch, they give you a sack lunch. The food was awesome, which I think makes up for the "old" look of the hotel and having to carry your bags. (I think the staff would carry your bags but I didn't ask.) The breakfast buffet is great.

I plan to stay there again.