Did Not Clean Room No Hangers Deplorable Room Conditions
Room 104 no hangers brought to room after 3 days of asking. Rude managers, maids did not clean room because I would leave my room between12-1pm and accordingly to mgmt they go off duty at 1pm. However 1 day in question the manager told the maid to clean my room and it was at 3-4pm and she was still working as I watched her take towels to a room next door to me which was unoccupied. The maid off duty at 1pm was not posted in the lobby, room nor was it told to me at check in time. No towels or clean sheets or trash emptied for 3 days. Burn marks on carpets, toilets, tub, sink. there was burned out crevice on the toilet that made it uncomfortable to sit on without scratching up the back of my thigh, I had to use a washcloth to wrap around the toilet lid to sit on and do my business. that left me with only 1 wash cloth for 3 days. Thank god I had bath sponges with me. the dresser had 2 drawers that would not close properly and the back of it was pulled away from the dresser and behind the dresser, dust debris and phone book. Trash and debris were behind 1 of the nitestands I had to pull it out and replug the phone line in. Manager lied to expedia staff about my stay. Claimed I trashed the room. There idea of trashing was having a full overflowing trashcan and pile of dirty towels on the bathroom floor. What was I suppose to do with them after 3 days of no room attendance take them out myself. I did not complain about the deplorable conditions upon check in but I was asked to leave the premises because I was insistent about having my room cleaned after 12pm, with clean towels and hangers brought in to hang my clothes. management was rude they have no customer service skills and don’t believe in accomodating the basic neccessities of a hotel/motel room. A clean room, fresh towels and hangers to hang their clothes. I do not recommend this Days Inn on PCH IN LONG BEACH. It is being run by hotel slum lords and should be removed from expedia[--]
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Would I recommend this hotel to my best friend?
No way!
I do not recommend this hotel for:
Young Singles, An Amazing Honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older Travellers, pet owners, Families with Small Children, Families with Teenagers, tourists
I selected this hotel as a top choice for:
Other