We stayed at this hotel for one night, and I'm glad it was only one night. First off after seeing the pictures on the web site, they made it look like it was on the water, you have to cross a busy road to get to the marina that they show in front of the hotel. When we pulled up in front of the hotel I went to go check in and an employee said I had to leave him the keys while I checked in, So I unloaded my luggage onto a luggage cart and another employee came up to me and said that the luggage carts are for employee use only, I said to him that I would like to take my luggage up to my room right away, he said he would get someone to take it up with us. As I was self parking the car my wife said another fellow pulled up and the same employee said to him that he had to leave his keys with him, the guy said he would be back in a few minutes and the employee said that that would be ok( why the change, maybe he was looking for a tip from me for looking after my car while I checked in) The lobby was about the best thing there, it was like they spent all the money on the lobby, The rooms were old and badly painted and papered, our room had stained sheets and the carpet was wet about 3 feet out from the wall. The staff wasn't up to par, at the other Hyatts the staff called us by our last name, and asked us how our stay was, at this one no one seem to care. We stayed at 3 different Hyatt properties on this trip, and this was a dump compared to the other 2.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Would I recommend this hotel to my best friend?
No way!
I recommend this hotel for:
Young Singles, An Amazing Honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older Travellers, Families with Small Children, Families with Teenagers, tourists
I do not recommend this hotel for:
Young Singles, An Amazing Honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older Travellers, Great pool scene, pet owners, Families with Small Children, Families with Teenagers, tourists
I selected this hotel as a top choice for:
Beach / Sun