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Hyatt Regency Long Beach: Traveller Reviews

TripAdvisor Traveller Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
3.5 of 5 stars 96 reviews
96 Reviews
5.0 of 5 stars
21
4.0 of 5 stars
42
3.0 of 5 stars
15
2.0 of 5 stars
13
1.0 of 5 stars
5
TripAdvisor Popularity Index:
  • Measures overall traveller satisfaction based on ratings, reviews and other sources.
#10 of 37 hotels in Long Beach
Show Hotel DetailsHide Hotel Details
  • Hotel class: 4 of 5
  • Rooms: 504
Description: Full service hotel with water views from rooms. Walking distance to 100 shops and restaurants, Aquarium of the Pacific. Centrally located for easy... This description is based on information provided by the hotel.
Address:
200 S Pine Ave
Long Beach, CA 90802
Check Rates: £144 ($254) Avg. Price
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TripAdvisor Traveller Reviews

Reviews of Hyatt Regency Long Beach

( 5-9 of 96 )
“More like a youth hostel than a Hyatt”

Hyatt Regency Long Beach

16 Jul 2008
2/2 found this review helpful

If you are into lodging with youth groups/sports teams and sleeping on the floor- this is the hotel for you!
We spent two nights at the Hyatt in July 2008 and although we loved the location and the view, the hotel just does not live up to the Hyatt brand nor does the staff treat you as a valued customer.
Upon check in at 6:00pm, we were greeted with a large line and had to wait for about 15 minutes just to speak to a front desk clerk.

I had reserved a harbor view room with 2 double beds at the regular published rate through the hotel website. As we were being checked in, we were told that unfortunately there were not any more rooms with double beds and we were being "given" a room with one king. Since the front desk clerk could see that there were three of us, I asked him where the third person was supposed to sleep? He said he would be happy to give us some extra blankets and pillows so that she could sleep on the floor!! As I was standing there, someone else called down with the same question and they were given the same answer! After speaking to the manager and refusing to sleep on the floor, a double room was magically located for us.
We were not impressed with the room at all- not for the full rate we paid. Besides being in desperate need of an update (the room was modern in the early/mid-90s), the A/C system does not function properly. We ran it at 60 degrees for three days straight and never once felt cold. The towels are also old and some are on their last leg with mysterious stains. The bathroom has no vent or fan and the shower head didn't work properly either. Also the bed sheets did not seem like hotel sheets, but more like those used in nursing homes and hospitals with the institutional blue stitching on the top of the sheet.
Besides the very courteous valet staff, the other employees that we came into contact with at the hotel were not very helpful and some were plain rude.
I will not return to this hotel in the future. For the same price, I recommend the Westin up the street which has similar views and is just as close to attractions, restaurants and bars.

  • This TripAdvisor Member:
    • Liked — Location & view
    • Disliked — Value for money, old furniture and amenities, rude staff members
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SingaporeTraveler27's Summary
Date of Stay: July 2008
Travelled with: Friends
Visit was for: Quality time with friends
Age group: 25-34
Member since: 16 July 2008
  • My ratings for this hotel are:
    • 1 of 5 stars Value
    • 2 of 5 stars Rooms
    • 5 of 5 stars Location (e.g., convenience, views)
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Check-in / front desk
    • 2 of 5 stars Service
Would I recommend this hotel to my best friend?
No way!
I recommend this hotel for:
Families with Small Children, Families with Teenagers
I do not recommend this hotel for:
Young Singles, An Amazing Honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older Travellers, Great pool scene, pet owners, tourists
I selected this hotel as a top choice for:
Beach / Sun, Outdoor / Adventure
Was this review helpful? Yes No
Check Rates
Average price*: £144 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Terrible soundproofing”

Hyatt Regency Long Beach

20 Jun 2008

Just to add what others have said, this is a nice hotel but the sound proofing is terrible especially if your room has an adjoining room door like ours did. You can hear the next door room conversations and TV as clear as a bell, not good when you want to sleep and they dont at all. You can also hear people using the bathroom upstairs, and there is an air vent with no cover above the main door to the corridor, so you can hear people out in the corridor too.
I think if you're lucky enough to have people next door who go to bed around the time you want to, the other sound issues would not be a major problem, but if you're unlucky then be prepared for no sleep.
It may sound like I'm going over the top but 3 nights of little sleep can really wind you up and we stayed in little motels on the same trip that were much better insulated than this hotel.

After that rant, the location as others have said is pretty quiet but the boardwalk area across the road is nice although if there is a convention on at the hotel, be prepared for long waits at the restaurants. The drives to LA's attractions such as Disney and Hollywood can take some time in traffic but as long as you allow for LA traffic everything is within a reasonable driving distance.

  • This TripAdvisor Member:
    • Disliked — Soundproofing, no free internet access when every other hotel seems to offer it
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bloke123's Summary
Date of Stay: June 2008
Travelled with: Spouse / significant other
Visit was for: Quality time with family
Age group: 25-34
Member since: 22 March 2005
  • My ratings for this hotel are:
    • 1 of 5 stars Rooms
    • 3 of 5 stars Location (e.g., convenience, views)
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Check-in / front desk
    • 3 of 5 stars Service
    • 2 of 5 stars Business service (e.g., internet access)
Would I recommend this hotel to my best friend?
No way!
I recommend this hotel for:
Families with Small Children, Families with Teenagers
I do not recommend this hotel for:
Young Singles, An Amazing Honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older Travellers, Great pool scene, pet owners, Families with Small Children, Families with Teenagers, tourists
Was this review helpful? Yes No
Check Rates
Average price*: £144 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Just what we needed”

Hyatt Regency Long Beach

Save Review
4 of 5 stars
Vancouver, BC
19 Jun 2008

My friend and I stayed there after a short cruise for 1 night. It was perfect. Within walking distance of the pier and the shops. Walked to the ferry to Catalina Island which was amazing.

The hotel room was nice and clean and the pool was open late. had a nice swim under the summer sky.

Stay at this hotel and go over to Catalina. Wonderful time.

  • This TripAdvisor Member:
    • Liked — Close to shops, restaurants, ferry.
    • Disliked — A little pricey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LisaVancouver_BC's Summary
Date of Stay: August 2007
Travelled with: Friends
Visit was for: Quality time with friends
Age group: 35-49
Member since: 17 January 2007
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location (e.g., convenience, views)
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Check-in / front desk
    • 4 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
Would I recommend this hotel to my best friend?
Absolutely!
I recommend this hotel for:
An Amazing Honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older Travellers, Great pool scene, Families with Teenagers, tourists
I do not recommend this hotel for:
Young Singles
I selected this hotel as a top choice for:
Beach / Sun, Outdoor / Adventure, Shopping
Was this review helpful? Yes No
Check Rates
Average price*: £144 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Great location and nice hotel but the area is desolate!”

Hyatt Regency Long Beach

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4 of 5 stars
Boston, Massachusetts
27 Apr 2008

I visited and stayed here for a work conference for 3 days and was impressed with the hotel. The location is ideal situated in the heart of Long Beach close to the water and across from the pier close to famous Pine Street. The hotel is quite large and the conference facilities and service were adequate and pleasant. The rooms are just right having all the amenities accept free wireless internet access. The staff was friendly and the prices are good for what you get. The restaurant onsite was not so good serving substadard food and not so good service. The pool area is very small but the hotel sits close enough to the beach area and there is a bike path in front of the hotel and a lagoon with paddle boats. It is in a great location across the bay from the Queen Mary ship. The city of Long Beach is desolate, having a tn of bars and restaurants but no people. It is almost deserted on most nights and not a big draw for anyone to come down from busy LA to visit this seemed like forgotten city. Even Friday night was dead. I would recommend this hotel, but I would say pass on Long Beach. If you come to California to visit, stay up closer to LA, its more exciting!

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lip89's Summary
Date of Stay: April 2008
Travelled with: Solo traveler
Visit was for: Business
Age group: 35-49
Member since: 25 April 2003
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location (e.g., convenience, views)
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check-in / front desk
    • 5 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
Would I recommend this hotel to my best friend?
Most likely
I recommend this hotel for:
Young Singles, An Amazing Honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older Travellers, Families with Small Children, Families with Teenagers, tourists
I do not recommend this hotel for:
Great pool scene, pet owners
I selected this hotel as a top choice for:
Beach / Sun, Museums / Cultural / Historical sites, Theme / Amusement park, Business meeting / Event, Outdoor / Adventure
Was this review helpful? Yes No
Check Rates
Average price*: £144 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Yes, very thin walls; not the nicest Hyatt in the world”

Hyatt Regency Long Beach

25 Apr 2008
1/1 found this review helpful

The Hyatt touches are there but the building is really pretty run down and if you are stuck next to teenagers, of whom there seem to be quite a few (this must be the hotel of choice for school groups, sports teams and the like), you will not get any sleep. The paintings on the wall literally shake when the door next door slams. It is literally next door to the convention center so if you have an 8:00 am session there, this would be a good hotel but otherwise it's not good for business travelers.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DiMe2's Summary
Date of Stay: April 2008
Member since: 08 July 2005
Was this review helpful? Yes No
Check Rates
Average price*: £144 (year-round)
Call now to book: 1-800-454-6835 from hotels.com

Reviews of Hyatt Regency Long Beach

( 5-9 of 96 )
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Hyatt Regency Long Beach Also Known As

Address: 200 S Pine Ave, Long Beach, CA 90802