Wow! What an amazing place! The Queen Mary is the most fantastic place we have ever stayed. All the original art deco fittings have been kept whilst updating to very comfy beds! It was like stepping back in time. We had a first class stateroom on "A" deck which had portholes looking across the water with fabulous views of Long Beach. We can't praise it enough - everything was fabulous - the observation bar is beautiful, the food was superb, we could go on and on. There were only a handful of guests which made it feel like we had the whole ship to ourselves. We spent hours exploring (the ship is said to be haunted) and wished we had booked an extra night.
There is a free self guided tour included in the price - take it - you get to see all over the ship, including the propellor, which is breathtaking. Be warned thought - unless you ask you won't be told about it. You need to ask at the Customer Information desk on the Observation Deck NOT the Registration desk (the staff there were clueless about the tours on offer).

We stayed there on a recent Saturday...for $167 I was expecting at least hot water to be available! Granted, the ship is old, but come on...if you're going to run it as a hotel there are some basics that NEED to be available.

Staff seemed like a skeleton crew, place smelled like spoiled food, and not far from our room on the floor above was a disco of some sort...loud music until the wee hours AND THE SMELL OF STALE BEER WAS DISGUSTING! The hallways and most rooms ware dark and dank even during the daylight hours. Our room certainly could have used more lighting. Room was a good size, but with few amenitities. Coffee maker was the smallest I've every seen.

THE BED WAS THE WORST I HAVE EVER SLEPT ON, and we ended up leaving at 1 AM because we couldn't stay without waking up crippled in the morning.

Save your money, stay someplace else and just walk around the ship for free during the day if you want to see what it looks like. A lot of people do, and some of the ones we saw roaming about in the very early morning hours were...ahem...less than savory looking, kind of scary actually.

In a million years, for this amount of $, I would not recommend this place. Actually, even if the room had only cost us $50 I would not recommend it!

I just recently stayed on the Queen and had an awful experience! Do not stay here! My diamond necklace was stolen out of my room, my mother-in-law's shoes were stolen, and my friend's camera were stolen all from the same floor. We were there for a wedding and I left my room for a few hours to attend. When I came back I noticed my necklace was gone so I reported it to security. They took a report and basically said, "Sorry" and that there was nothing that they could do about it. Then I waited at the desk for over two hours so that I could get a copy of the report. By the time security gave it to me, he then told me he was gone so long because another piece of jewelry was stolen from another room on the ship. No one there knows what they are doing and "pass the buck" to someone else. We stayed in the Queen Mary suite but was not worth the money. My husband and I bought two drinks at the bar and it cost us $23.00!!! Then we ate at the Promenade and had their steak. It was fatty and very hard to cut and chew. Not tasty at all! The following night we ate at the Verandah Grille and had chicken that was fatty and veiny. You would think that with the amount of money you are paying, that they would at least give you a decent cut of meat. During the day we ate out on deck. It cost us over $6 for a hot dog and over $5 for a slice of pizza. Do not stay here unless you are willing to give your money away!

The Queen Mary looks beautiful from across the bay, especially at night, but that is about as close as you would want to go. The rooms are tiny, dark and not very clean and on some parts of the ship noise from parties both onboard and across the square are a big issue. The TV in my room was positioned in such a way that you could not watch it from the bed. One of my colleagues was in a room with no porthole, and thus no natural light. The walls are extremely thin and one can easily hear everthing going on in the next cabin. Way over priced for what it offers. The bar at the front of the ship is great, though.