My Mom, brother, two young nephews and I had to travel to Long Beach for my cousin's wedding. After reading the most recent reviews on here, I decided to book this Hotel.

First of all, despite some of the older reviews that questioned the area the hotel is located, I felt that the area was just fine, and didn't feel unsafe at all. The hotel is gated with a security gaurd posted at the entrance at night.

Since there were 5 of us we got the largest suite, which was a two story loft style room with a bedroom and full bath upstairs, a seperate bedroom and full bath downstairs, a large livingroom with pull out sofa bed and fireplace, a dinning table for 6, and a full kitchen. The room also included a full breakfest in the morning, not bad for a AAA rate of $189 a night. It was clean and updated. I have no complaints about the room.

About the bad apple... Basically I let her know that on days we needed housekeeping service we didn't get it, and on days we didn't want it, we got it. We kept our luggage keys in a platic bag on the desk, and on the day we didn't want service but got it, we returned to find our room cleaned and the keys missing. I let her know we thought that housekeeping may have mistook the bag for trash and thrown it away. Her reply? " Next time you should secure your belongings a little better." Was she kidding me?? She basically told me our stuff wasn't safe in our room! I did get pretty annoyed with that answer and let her know she could have handled my problem better. BUT, she was the only real problem we had with the hotel...hence the "bad apple".

Everything else was fine with the hotel, they have a full gym which was great, and the rest of the staff was friendly. I'd consider staying here again.

This hotel has had a BEAUTIFUL renovation and we had just the most peaceful stay. The staff was exceptionally helpful and friendly. They greeted us with a smile and seemed to enjoy helping us find our way around the area and gave great recommendations for restaurants and things to do. Our rooms were neat and clean and the bed was most comfortable. We can't wait to go back!!

Hotel is newly renovated and fabulous!! The staff is excellent. This is truly a home away from home.

Property appears to be 15 to 20 years old from the looks of the furnishings and room decor... popcorn ceiling, older model appliances in kitchen, warn furniture, dirty carpet, etc. Property is located in a neighborhood where we felt we wouldn't want to be out after dark. Security guards patrol the parking lot on Friday & Saturday night, checking every car coming in for a parking pass. The A/C in our room did not work, room was very humid and towels and bedding were damp. Staff was very helpful in getting us into a new room very quickly, but we had to move all of our luggage a second time. Free breakfast was fine. Not the kind of property you'd expect from Marriott. I would not stay here again.