I contacted the Seaport Marina Hotel with respect to their extended stay, as my company had me working on a case in the Long Beach area thought to take about 3 months. The extended stay wasn’t available on the date when I needed to check in, so my company opted to pay me a per diem daily, in order for me to compensate the hotel daily for my stay until the extended stay was available. I provided a company credit card, required at check in.

I was placed in a room, a few doors down to where a prostitute was doing business. On one occurrence, a co-worker came to pick me up and was offered sexual favors in the parking lot. I asked to be moved and the management did so with no hesitation. The room I moved to wasn’t much better. On my second night in the room, I was turning down the bed and found a cockroach the size of a deck of cards. I informed the management and they promised to fumigate the room while I was away at work...which never happened. About a week later, while watching late night TV, I noticed a black widow spider crawling on the second bed in the room. Terrified, I called the front desk and was first told "what do you want me to do about it," and when I showed a bit of disgust, I was offered another room for the night.

About 2 weeks into my stay, I had a family emergency where my Brother passed away and I had to head home to Chicago for a few days. I had given the Hotel the company credit card upon check-in, which I intended to take care of the days I was away and was unable to come pay my balance in cash. In beknownst to me, the card had expired and my company issued new cards...so, according to the hotel, the card was declined. When I arrived back to the hotel, the key card was working, so I figured there was no need for me to visit the front desk. The next morning, I was greeted by members of the management at my door telling me that I had a 750 dollar balance. WHAT?! They had all of my contact information, since I originally checked in..Both of my mobile telephone numbers, my office telephone numbers and email address. It is hard to believe that a hotel would let a balance get THAT out of control. When I was told of the balance, I made a 240 dollar payment that night, a 280 dollar payment the next day and the remainder the following day. I explained what had happened to the front desk...explained the death of my Brother, and the credit card problem and was looked at in a whole new light and every single time I came in to pay my balance, I got attitude. I was then told that I needed to change rooms for the third time. I was constantly hassled by housekeeping, and by a night guard that seemed to have developed an affinity for me. On a Thursday night, I came to the front desk to pay my balance, and was told that she was unable to print me out an invoice. I explained to her that I needed the invoice in order to get my per diem to pay the room fees for Friday, Saturday and Sunday. No luck, I never got the invoice. The next day, I didn’t have the cash to pay the room fee because I didn’t have the invoice and explained that in order for me to get the per diem I needed that invoice. She threatened me with being removed from the hotel, so I marched down to give 100 dollars, all that I had to my name to try to come to a happy median. I was later visited by security, which opened the door to enter the room while I was showering. Lovely, huh?

The following day, I was told by the front desk assistant manager that I was not going to be offered extended stay because I was a problem guest and that I needed to check out as soon as possible. Well, keep in mind, I am here from Chicago. There was no other extended stay available in the area. I explained that, in addition to the fact that the two instances, I was NOT at fault. From September 15th - October 22nd, I had given the hotel over 3000 dollars in fees for poor service, insect riddled rooms, hookers harassing my friends and my privacy continuously being violated.

The end result was when I came to the front desk on Monday to get a print out of the invoice so that I could finally just pay them what I rightfully owe, and get the Hell out of this place. I immediately headed out to my office to drop off the invoice. Upon arrival back to the hotel, I had been completely locked out of my room, and was not allowed in...At all. Because it takes about 24 hours to get the per diem money, I was forced to sleep in my office, whilst the room rates continued to increase.

In conclusion, the room rates may seem a good deal, but do yourself a favor and spend a few extra bucks and stay at a decent hotel where you will be treated as a person and not risk your life in a dirty room with creatures in it.

This hotel is unsat. Rooms stink. The patio had no gate like the other rooms, as a matter of fact, some had gates and others didnt. Nothing like it was descibed on there website

I went there with my daughter, who was attending going there for some training. The location is not too bad, shopping was very close, and very nice restaurants.
We could not use the pool as they were filming a movie, "My Name is Stan" I don't think I'll go see this one.
They could not give us a key to the room, as the machine was not working, so they had to meet us at the room. No elevators.
The carpets were disgusting, really! They were sticky, I don't think they had been cleaned this century.
I would check out the Best Western down the road.

Unfortunately, we shared the hotel with a film crew (the whole hotel) that between the two groups (them, and us took up the whole hotel, we also were a very large group. While the hotel staff tried to accommodate us; there were still many things lacking, we could not go to certain parts of the hotel, i.e. had to take the long way around to get to our rooms because of filming; extremely inconvenient. Other area's were blocked off completely because the film crew wanted to use the parking lots closest to the rooms, again had to park much further away... could not use the pool or Jacuzzi at all during our stay, (4- nights 5-days). Filming and equipment was very noisy during the day, with the actors laughing and dancing and directors yelling cut, and rolling! The restaurant was recently closed, therefore no room service, to replace the pee water they call coffee, it is true restaurants abound in and around the hotel, many within walking distance. They truly have limousine service, that we did not believe was housed on-site; (as advertised) but was, and they had a very large selection of limousines (not shuttles or town cars but the real deal) and these were provided at very short notice and too many in our group with no notice, I am told. Our driver was very helpful and even offered inside info on nightlife, he knew firsthand many of the places we were interested in, and his opinion swayed us. Hotel for the most part was helpful; offering towels and extra pillows when called, but others complained they didn't have the same amenities we had in our rooms, so ask, i.e. coffee pots, (although there’s only held a strange coffee pod type dispensation of again; pee water. Also noted by an earlier reviewer, there was one woman, upon check-in that was rude and likely in the wrong profession, it is my opinion she should not work with the public, she did not know anything about the area, and could not even direct us to a coffee joint (that was later found just across the street!) I can excuse this if it were not that she was rude and very unfriendly, it seemed to me she would rather not have any dialog with guests at all if it could be avoided. The conference rooms and hospitality suites we used were conveniently located.
As mentioned earlier, the hotel is old and looks it, the style is much older, and it is my opinion that in a very short number of years will likely be bulldozed to accommodate a newer more upscale hotel which would likely be a successful venture for an existing hotelier... the thing that was most appreciated was convenience, and I am told we got a great rate that is surprising to me in that the hotel is not up to par with others that surround the area, unless their costs are by far higher, I may have paid a higher cost in retrospect.