Rooms are nicely designed with copies of modern classic pieces and immaculate. Views are very nice on the Beverly Hills side. Floor-to-ceiling sliders open up on to your balconies to allow you to take it in fully. Beds are very comfortable - although we normally prefer firmer mattresses, theirs was relatively soft, but we had no back pain issues and slept very well. Service in general was good, but nothing extraordinary.
Although we had a good experience here, we think many things could have gone very wrong had we stayed much longer.
The hotel premises are very well put together and maintained. We had a suite facing Beverly Hills side. If you get a room on the other side of the building, it opens up onto Pico Blvd, which can get very noisy. The Pico view itself isn't great and there isn't much sun. On the other hand, the entry to the hotel is on the Beverly Hills side, and if you're in the lower floors, be prepared to deal with noise and smoke from the entry area at night as party goers mill about there.
The hotel is supposed to be smoke-free. On the morning of our check-out, the smell of smoke infiltrated almost the entirety of our suite. The smoke was clearly coming from another room. We brought this up to the front desk and all they could do was apologize. Apparently they have a penalty for smoking, but this is clearly not well enforced and the policy is not brought to the guests' attention upon check-in. Rooms don't have much in terms of fabrics so smoke smells don't linger too long, but still very unpleasant to wake up to that.
Noise is also a potential problem. There are area rugs, but rooms have wooden floors. We were fortunate that our neighbors weren't walking around at all hours in shoes, but it was very easy to hear the clomping of shoes when someone was walking around. Also kids crying could be heard through the walls very clearly and we did not have any connecting doors.
Showers were low-flow. Jacuzzi tub wasn't working properly - kept going on and off by itself.
Service in the restaurant was questionable - they're trying to give you European 5* service, but they're not quite getting it right. You might spend 5 minutes explaining what you want, and they'll say they understand, and even repeat what you asked for, but then you get exactly what you said you didn't want.
Also, inquire about events. On several days of our stay, the hotel was buzzing with event activity, which even closed off the pool to guests. When they cater to the events, individual guests might get short changed on service.
Overall, it was almost there - almost as if they were trying to give you that vibe of a visit to the Amalfi coast. However, if you're accustomed to impeccable service in luxury hotels, and won't tolerate anything less, these little potential hazards might be a dealbreaker.
- Also Known As:
- Mr. c Beverly Hills Hotel Los Angeles
- Mr. c Beverly Hills Hotel
- Official Description (provided by the hotel):
- Mr. C represents a modern version of old-world simplicity, stylish European glamour, providing today’s traveler with a comfortable, elegant and effortless experience that blends contemporary amenities with discreet, personalized service. A 12-story, 138-room hotel features 12 signature suites and classic suites alongside spacious guest rooms ranging from 365-800 square feet. The 4,500 square foot pool with private poolside cabanas is situated amid lush landscaping and beautiful gardens. ... more less
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