We had a good tour with Shellee. We called the night before, and she said that she thought someone may cancel, and put us on standby until 11:00pm latest for confirmation. We were going to sleep around 10:00, so called her and she said to come on in the morning for the tour, that it wouldn't be a problem. We arrived, and she was very nice when greeting us. She said she needed about 20 min to get more customers and then we would go. We ended up starting the tour about 20 minutes later than originally told because she was trying to get more customers (this is my only complaint). We ended up being the only people on the tour, which was very neat. We were able to ask questions when we wanted, etc. We saw many celeb's houses, Rodeo Dr., Bel-Air, Playboy Mansion, etc. She was very informative, and personable. The van seemed clean to us, although another review says otherwise. The tour lasted about 1.5-2 hours, which was good since we had tickets to the taping of Conan at Warner Brothers studios later that afternoon. We got some good pictures, but there are no areas to really get out of the van and take pictures since you are going around neighborhoods. If you tell her you want a picture she will gladly wait until you take it (from your view inside the van). She definitely seemed much more professional and presentable than the other people on Hollywood Blvd trying to get you to take a tour on their van. We did not go to the Hollywood sign, but we had already driven to it the day before, and since we were the only people on the tour that may be why we didn't go since she knew we had been already. Overall, a decent van tour with a friendly and knowledgable guide.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC