My Husband and I stayed at this hotel last year and returned this weekend...We had a family emergency, and had to fly back East. Returning to the west coast we stayed overnight before we took the train to San Diego..The room was spotless..Had a beautiful new flat screen T.V....Coffee maker...iron....etc...The people at the front desk were cordial and friendly..We enjoyed the hotel last year, but this year there were new updates to the furnishings, including the flat screen T.V....There is a wonderful seafood restaurant nearby that is beautiful with delicious food! I believe it was called Ocean Seafood...We walked to the Goldline, and then took the Amtrak back to San Diego..Thank goodness we had a restful night, in a lovely room,and efficient and personable service.following a very stressful week taking care of my parents who were in ill health...... Melody and Dave Miller

The variable reviews here, but with most positive, convinced me to try out this hotel. A low-priced hotel in a safe area of Los Angeles is something I want to know about.
So basically I went with expectations of a quiet place to sleep, a small breakfast, and internet problems. The positive part is what I got, nothing fancy, a good place to sleep. By getting an upgraded room (for free) I ended up near the road (Hill St.) and although it really has little traffic at night, each vehicle is heard well. Masking that, however, was the heater, which I had to have on during record cold (worked fine). I think the other, plainer rooms would not have this noise problem.

The small breakfast can include a very delicious waffle so it is small but pretty good.

The downside for me was internet. Again, likely worse than in most rooms as my big room was also far from the office. But previous reviews are consistent, and I agree, there is something wrong with the internet here.

The room seemed clean enough but had only a shower.

Both nights I had great meals; once at Pho 97, once at Sam Woo; one of the reasons I wanted to stay in Chinatown.

Bottom line: good access to downtown and now to LAX with the new Flyaway bus ($3) at Union Station. Two good nights sleep at a modest price for LA. I would stay here again.

We arrived on Sat Dec. 23 at around midnight (after 6 hours of driving) and booked 3 nights through one of Expedia's companies. We booked a 2 bed room. After we checked in and got the keys, we found that the elevator was broken, we were on the 3rd floor. After we when through the dusty stairs to the 3rd floor with our luggage and got into our room, we got the surprise that it was a 1bed room. I called the counter, and only then, the person in the counter acknowledged that we got a 1 bed room and offered a roller bed. Only one caveat, I had to go downstairs to help him out to carry the roller bed to the 3rd floor! After I did that, we realized we had no sheets and a blanket for the roller bed. I called again, and I had to go to pick up sheets and a blanket from a closet.
After all of that, we just wanted to take a shower and sleep. Then we realized that the bathroom door did not lock! Then after that, we realized that one of the pillows in the master bed had a black stain on the other side of the pillow. It was 1am already, we really wanted to leave at that moment, but decided to stay for the night.
The following morning we wanted to check out after such a terrible experience. We explained to the new person in the counter what happened the previous night and he understood and told us we could check out. We left and continued with our vacation in another hotel.
Later on, I realized that I was charged for the other 2 nights I did not stay in the hotel (I booked through Expedia unfortunately). Expedia did not want to refund me for the 2 nights because I canceled early and already issued a payment to the hotel (even though there were good reasons to do so.) To my surprise, the hotel is ALSO unwilling to refund the money to Expedia so that Expedia can consider refunding me. Overall, I got the worst experience I had in a hotel, and Expedia and the Best Western Dragon Gate still profited from 2 nights I did not use. Customer loses, Company wins. The only thing I can do now is to help other people AVOID this kind of situation. Stay away from the Dragon Gate if you can, it is not worth it.

Great hotel in Chinatown!! Quiet, very clean and nicely decorated. Very secure. The fluffiest pillows I've ever seen in a "budget" hotel! Fast check in, friendly and courteous staff. Convenient to freeway and easy to get in & out of. Also, really good price for L.A. Only drawback, there was only 3 cable channels to choose from, but no big deal. I would stay here again.