Front desk staff at check in was ok but not particularly welcoming.

Front desk staff at checkout was downright rude and obnoxious when I asked for another copy of my receipt. No "sure no problem", "have a nice day", "thanks for staying for 2 days", just a pissed off attitude.

Accommodations were average. Rooms open to the outside which isn't great. Parking was fine. Wasn't noisy. Not in a walk-around neighborhood...but there isn't much in LA that is under $300 a night.

Wouldn't stay there again.

Hotel is recently renovated and does not represent some of the earlier reviews of this property. Now a Holiday Inn Express it is in a dicey neighborhood right off the 101. Regular HIE guests may be disappointed by the layout here. All room entrances are exterior doors and the hotel is close to the 101. If you get placed on the freeway side of the building you have a noisy night.
The rooms themselves are clean, newly painted, new furniture, drapes, carpet, linens, standard 27 inch TVs, mediocre beds, and the usual amenities that you get at a HIE.
This property offers a value compared to some downtown hotels, but keep in mind location, security and comfort and you may want to spend a few more bucks. The do have a decent in room work station but I had some problems with the internet.

The previous (and only) review is way too outdated! They have since remodelled...all the rooms have new carpet, new furniture, decor..and the housekeeping staff keeps the rooms so clean! Much better improvement!!!

A little pricey at times of the year but hey, this is L.A.!!!

Kudos!

To be clear, this is the Holiday Inn Express at Silverlake, not Hotel 250 at silverlake, not sure why the confusion on the name. Even the shuttle service from the airport also had a hard time figuring out what hotel I was seeking transportation to, even though the hotel referred me to their service. They had to go by the street address.

Girl at check-in was very friendly and helpful as were all the other staff I encountered. Rooms were clean. Parking was sufficient. Hotel was quiet during my stay. The room was very simple with no frills. You get the basic amenities but nothing more. I think the rooms could use a bit of remodeling to feel a bit more accomodating. I was on the fifth floor, and the outside walkway faced right into the hillside and wasn't well lit at night...but at least it was quiet and not facing a noisy road. My other view was a portion of roof then Rt101. When the haze lifted enough, I was just able to make out the Hollywood sign on the distant hills.

The biggest con: Location location location. At first I did not rent a car thinking I could just take the metro to the LA Convention Center since it was only two blocks away. One look at the neighborhood and I opted for the rental car. There were some homeless hanging out near the hotel and it wasn't the kind of neighborhood I would feel safe walking in well after dark. The good news in all of this is that the hotel is set up upon a hill so there is a buffer zone between the neighborhood and the hotel property. But if staying here, plan on renting a car or taking a taxi.

Overall, generally pretty average. Other than the location I had no major complaints. At the same time, the services offered were just the bare bones, and the only real compliment I could give is that their front desk service was friendly. Bottom line: stay here if on a budget or having trouble finding room elsewhere. But look somewhere a bit nicer first if you can afford it.