We had stayed here in 2004 and had a wonderful time. The management has since changed and we felt that the service, amenities, decor have only gotten better.
Everything that all the positive reviews have said is true. The folks who work here are unfailingly helpful and there is an extraordinary attention to detail - e.g. when we came back from dinner one night, the rain was falling lightly and Guy not only opened the door for us but also came out to meet us at the car with a big umbrella.
What I love most about BGI is the decor. It's very Pottery Barn looking - beautiful muted greens/browns/taupes/yellows. Comfortable overstuffed leather chairs by the fireplace with warm blanks draped over the backs. No pink, lace, frills, etc that seem to be the standard in other places in Mendocino.
The jacuzzi tubs are absolutely incredible - more than big enough for 2 people and lots of nice Molton Brown toiletries.
The food is amazing.
The one downside for us this last trip was that we could hear our noisy upstairs neighbors. I'm not sure if it's the architecture or that the folks above us were extra loud, but we could hear them walking around (waking us up in the middle of the night and every morning at 6am) and even sometimes hear them talking.
We didn't get a great night's sleep and, because of that, $395/night for the room seemed expensive. I'd definitely return but would book an upstairs room.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC