Whilst on a short road trip my husband and I took the wrong turn off Highway 1 and arrived at Balboa Island by mistake. What a great mistake! We saw the Bay Shores hotel and stopped for the night but after a walk along the beach we decided to stop for two nights instead. The Hotel was right by the beach and the free beach chairs, brolleys and boogie boards were great.
The room itself was immaculate and the bed very comfortable.
The staff were very friendly and helpful and the complimentary breakfast was plentiful and tasty, and the view from the roof terrace was great.
We will definatily return.

We have never been to California before, chose newport beach as a base as it was close to Disney for the kids and close enough for a day trip to San Diego. Booked the hotel because of the reviews on trip adviser. The hotel was excellent, the staff very friendly and helpful and the fresh cookies everyday were a real winner with the kids. We had a suite ( room 100 ) which was huge and gave us 2 seperate bedrooms. The breakfast was informal and the free use of beach equipment saved me a fortune. The location couldnt have been better, a 1 minute walk to the ocean or the marina, great restraunts and shops within a few minutes walk and a shor ferry ride takes you to balboa island which is beautiful. This is a wealthy, laid back area, great for kids and the hotel was first class - thanks to Scott who welcomed us and to Ralph and the team who made our stay very enjoyable!

Wonderful winter get away, close to the beach, attentive staff, nice room, recently refurbished. I forgot how great Newport Beach and the Balboa area are! Plan to book again.

I stayed with my wife in room 301 on 3/6 and 3/7, perhaps right down the hall from the gal who just wrote a long glowing review. yesterday

So this was our fourth visit to this hotel which speaks for itself.

The hotel is homey, and is located a three minute walk from the Newport Pier with all of the bars, restaurants and shopping you might want. They have great amenities too. we hadn't discovered the roof deck until this trip, but it's terrific.

And the staff really is helpful and friendly.
The showers are fantastic and the rooms are "clean".

So this trip I was discouraged when after my first night I noticed three or four bug bites. Little red itchy spots that definately were not there when I wentto bed. They oozed/secreted after initial scratching - just like a chigger bite.
My wife had no similar afflictions.

After the second night, I had several more and now a week later they still itch. If you've ever had chigger bites, it's similar but not quite as bad and hopefully won't last as long.

So I told the manager upon checking out that I wasn't sure that they didn't have a bed bug problem and showed him some of the spots on my arm. He asked if they could be from spiders but I don't think so, and am relatively certain I got them while in bed.
Again, my wife had no issues. The manager said he'd have housekeeping check into it.

I have mixed feelings about writing this review.
Ought I just keep my story to myself?
I think not, it happened.
Evidently "bed bugs" are visible to the naked eye. I think I'll look carefully between the sheets before I stay there again.