This is a copy of a review I wrote for Sea Breeze Inn & Cottages. These two properties are jointly owned. The Inn & Cottages is the newer property The Lodge is the older, in bad need of repair and upgrade, property. They clearly get any ratings based on the new property.
When booking this hotel BE VERY CAREFUL. Make certain you call the hotel and confirm EXACTLY what room you will be receiving. Although I do not believe even this will assure you of what you expect to receive for a room. We had booked our reservation online where lovely photos indicated a cottage or a motor inn type setting. Lovely rooms, full baths etc. What we received were instructions to go across the street to a very nasty room. Small, dark, active mold in the room. The shower door was in the vicinity of 14 inches wide, no tub. The furnishings were ancient and the carpet threadbare, at the entry it had worn away to holes and very easy to trip on. We went back to the office and spoke with the man behind the desk. He indicated that they were filled up at the Cottages and Inn, even though a Vacancy sign was clearly visible. His explanation was they did not have time to change the sign. He told us no manager was available for us to speak to and he remained adamant in not changing our room. Fortunately I called the online reservation company, who spoke to the hotel, and again to us. They offered to transfer our reservation or cancel it entirely without penalty as the room was clearly misrepresented. Happy ending we found a lovely hotel, comparable price with breathtaking ocean views. OF NOTE: I believe that part of the reason we were able to work with our online reservation company was that we DID NOT CHECK IN. We called them first.
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