After being regular and very satisfied customers for the last three years, we decided to call it quits to this establishment. We were shown our room and then told there would not be any housekeeping services for the weekend because the "girl" wanted to take some time off. What kind of vacation is that for us? A wise manager should have apologized and offered an immediate discount. Instead, we were shown a room with a stained chair, carpet, and bathroom with less than a quarter of toilet tissue left on the roll. Honestly, guys, if you want to keep the money flowing, keep the services going. After complaining about the room, we were given another that appeared in better shape, but was still damp and reeked with carpet cleaner.
Prior to this trip we were greeted by an unpleasant receptionist who made us feel unwelcome and did not want to be bothered when we asked for tips on nearby restaurants.
Sorry, HJ. You do not get another chance.
- Also Known As:
- Howard Johnson Inn And Suites Monterey Pacific Grove Hotel Pacific Grove
- Howard Johnson Inn And Suites Monterey Pacific Grove Hotel
- Howard Johnson Pacific Grove
- Pacific Grove Howard Johnson
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