The Palm Springs Comfort Inn is not a resort hotel. It is a below standard roadside type motel. The outside of the building, hallways and elevator are in dire need of cleaning, painting, a remodel and basic maintenance.

The room we had is No. 213 across from the elevator, which is so small, barely 2 people and luggage can fit. The sink stopper was broke, the bathroom tile is cracked at edges, bathtub is yellowish and stained, and alarm clock does not work. The furnishings are mediocre. The room was okay clean wise--but was not bright and clean feeling.

The hallways are so gross with old carpet that you would never want to walk on barefoot---just groos.

The hotel rooms are now non-smoking. But instead of having smoking rooms, there are people milling around at various designated smoking areas--one being right by the elevator and laundry. I smelled second hand smoke every time I opened my door or walked around. These people are relentless with the smoking and since they aren't doing it inside the rooms, they are sitting at the entryways or leaning on the pool fence smoking it all up. This is really lousy for non-smokers. The pool area is just another word for ashtray at this hotel.

The air conditioner in the room is so loud you can hardly sleep. The air equipment outside is so loud you cannot hear the person talk next to you when walking by.

The lobby is really nice and inviting, the drive-up entry is spacious and there are a few Palm Trees around the hotel. And the Comfort Inn sign looks nice. However, all of this is just a bait and switch. The inside of the rooms and the building is a real turn off.

The fitness room did not have a treadmill. There is a stair stepper, stationary bike and weight machine. The room has large windows so everyone walking by can easily watch you work out. NO PRIVACY AT ALL. And the windows look out on the gross-out hallway.

There are 2 washers and dryers which I used to do laundry. They were not maintained, but I used them b/c I needed some clean clothes otherwise I would have passed if I had more options. I didn't feel like searching for a laundrymat. It is just clear that no one cleans this place.

Palm Springs has always been known for style, but you would not know this by the Comfort Inn.

Slight positive is that you can walk to restaurants, shops and the Spa Casino from the motel.

This motel would not be suitable for several day stays--just too depressing to be in for more than a day.

I will also add that a large busload of European visitors arrived at 9:00 p.m. and they received no assistance whatsoever from the hotel which only had 1 staff person on at the front desk. I waited 10 minutes to check in earlier b/c she was so backed up with phone calls and people checking in before me.

The bus tour folks were given a map that is very unclear and left to figure out how to get to their rooms on their own. Their English was limited, and as each one passed me while I did my laundry they looked to me as I might help them. I did my best to get several elderly people to their rooms and to the elevators. I felt sorry for them that the big group did not merit any service at all. By the way, the brochure at the hotel describing its 'amentities' states the following: "Freshly baked cookies and coffee/tea Welcome Reception for all of our Motorcoach Tours." This was not true at all. There were no cookies and coffee for the large group I saw arrive. They were thrown out like cattle to find their own way. What a scam to state on your brochure that you will provide a 'welcome reception' and then have no staff and nothing to offer but confusion to these motorcoach guests!

I was highly disappointed by my stay here and I suggest you stay away from this place.



Comfort Inn should remove this from their chain as it is below their stated standards.
The room rate was $80.