Our family of 5 booked 2 rooms during the weekend of Stanford's graduation so we were quoted what we thought were overpriced rates of $369 + tax per room, per night, without breakfast. Internet is an additional $9 per day. Because of the good reviews and the brand name of Sheraton, we decided to stay there. What a disappointment! First of all, we were greeted by a very unpleasant front desk person who barely greeted us and was grumpy. We checked in at midnight and he made us feel unwelcome. There were 3 people at the front desk and none had smiled, which contrasted with their flowery island shirts. There was a box of graduation welcome gifts sitting on the floor: they contained small treats for kids, including fish food for the fish in the property pond...a great idea, except for the fact that they gave it to our 3-year old at checkout when we were walking to the parking lot! Rooms were good and the beds were comfortable (although we didn't like the fixed showers), but definitely not worth the price. On the next day, we checked in at the Creekside Inn (same price for a spacious suite with kitchen, living room, a patio, safe deposit box, etc...and much better service) for 5 nights and would recommend the Creekside Inn over the Sheraton anytime!
- Also Known As:
- Sheraton Palo Alto
- Palo Alto Sheraton
- Official Description (provided by the hotel):
- Sheraton Palo Alto Hotel is a luxury accommodation in Silicon Valley near Stanford University and San Francisco Bay Area attractions like Fisherman's Wharf, Union Square, Chinatown, and Napa Valley. ... more less
- Reservation Options:
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