I stayed here for business and was impressed with the hotel. The parking is a little odd... being underground and all, but not too bad overall. The breakfast was very good and the breakfast area was very clean. My room was also very clean and the bed was super comfortable. I will definitely stay here again when I have an early flight out of SJC.

Location less than a block from the Gish station on the First Street VTA trolley line is this hotel's strongest selling point, allowing us to save on a car rental by using the excellent transit system. In addition, our room was comfortable and roomy, the beds and bedding being top of the line. This is surprising given the reasonable rates charged at this hotel.

While the rooms are fairly new, we did note the following negatives that indicate that the upkeep could be better - cobwebs hanging from the ceiling, the bathroom fan was noisier than a loud truck, adjustable shower head would not adjust, and one of the lightbulbs over the bed table needed replacement. On arrival, we couldn't get the heat to turn on in our room and I discovered that the heat/air unit below the window was unplugged.

Our schedule required us to leave the hotel early in the morning, so we missed the scheduled breakfast hours and arrived just as some of the food was being put away. The lady cleaning the kitchen and dining area was very helpful and brought juices and butter back out for us so we were able to eat a late breakfast.

Lastly, I was somewhat surprised with the airport transportation arrangements. We arrived Saturday evening at the airport and called the hotel desk for the shuttle to pick us up. We were given the number for a local taxi company and instructed to call the taxi and the hotel would pay for the taxi. We waited more than 20 minutes for the taxi to pick us up at the airport. Had we known that it would take this long, I would have taken the first taxi available and paid for the taxi myself.

Stayed there for a week during a conference at the Convention Center. Since I booked my trip late, all downtown hotels at the Convention Center were gone and I chose the Comfort Suits at the airport. The main reason is it's on the First Street where the VTA light rail train run. The rate for us was also very reasonable, although the downtown hotels were not expensive either.

Although it's at the airport, we rent a car anyway. The hotel offers free parking at its garage. The light rail line is in front of the hotel and the Gish station is about 2-5 minutes walk (depending the direction). I took the light rail most of time to and from the Convention Center, which is about 15 minutes. Considering the parking situation there, unless you can get a spot at the convention center lot (it's full by 8:30am), it would take more than 15 minutes to parking anywhere else. There are two lines running and both go to the convention center. So, there's a train every 2-5 minutes most of the time. The problem is that you will have to use coins to pay the $1.75/ride ticket from the ticket machine. None of the four took bills during the week I was there.

The room was clean with microwave and a refrigerator. I didn't find any utensils and plates, not did I need them. The size of the room is fine for a regular hotel room, but not as a "suite". It does have a pull out sofa. The bathroom is also clean and has sufficient space.

The staff were friendly and helpful. I forgot toothpaste, got one from front desk right away. The continental breakfast is better than most of the hotels I've stayed before including hot items such as scrambled eggs, sausages, harsh browns, DIY pancakes, as well as very good orange juice, cupcake etc. The staff cleaned the table and replenished items frequently.

As all Choice Hotels chains, wireless internet is free and there's a computer/printer in the small lobby for you to print out your boarding passes.

Throughout the stay, although it was full, we never had any noise problem. I'd definitely consider coming back here again.

My family stayed 9 nights in a 2-room suite, #221. The room was enormous, especially by California standards.

The room has a large sitting area with couch (which may have been a sofa bed?), sofa-chair, desk & chair, TV and dresser. The square kitchen table seats four. The kitchen has a full-size refrigerator, sink, dishwasher, microwave, coffee-maker and 2-burner stove. Plates, utensils and pots/pans were also provided. Some of the pots left something to be desired, and we were short on plates/utensils to get up to 4 for a meal. The front desk gave us plastic-ware, but couldn't provide extra plates. We ended up taking disposable items from the breakfast buffet.

The bathroom was large, with a long counter, but no storage or shelves. There was a hair dryer and round double-sided mirror attached to the wall. The bathroom has doors into the main area and to the bedroom.

Our bedroom had 2 queen beds, TV w/VCR, dresser, and a LOTof open floor space. French doors to the main room were great - after putting the kids to bed we closed up the doors and could easily stay up for a couple more hours without disrupting their sleep.

The fitness room has two treadmills and two stationary bicycles, one of which is recumbent, with a TV, water cooler and plenty of towels.

There's a coin-operated laundry room on the 2nd floor with one washer and one dryer, along with a small vending machine for purchasing detergent and dryer sheets.

Breakfast was very good, and did vary slightly during the week. Make-your-own waffles, bread and bagels, danishes, yogurt, cereals, a variety of coffees (always available), milk (whole and 2%), apple and orange juices, along with oranges and bananas. Scrambled eggs and seasoned potatoes (home fries?) were available every morning, and bacon/ham/sausage were rotated during the week but not on the weekend.

Most of the guests we saw seemed to be business travelers. The VTA light rail line goes past the hotel, and is a very short walk to the Gish station. The rail line is electric and sound is extremely minimal, so we didn't notice it within the hotel. You can take the VTA to the convention center, downtown San Jose, or connect to the CalTrain to go up to San Francisco, among other places.

The lobby has a computer with printer available with internet access, and I never had to wait more than a couple of minutes to jump on.

We did have problems with noise from the room above us most nights, so if and when we return I will definitely ask for something on the 3rd floor (rooms are on 2nd & 3rd floor, parking is on ground floor).

There were some other problems we experienced, but those were addressed within a few days by the staff - there were several non-functioning lightbulbs in the bathroom, and the previous guest apparently decided to swipe the alarm clock.

Housekeeping seemed very efficient, although during the week we seemed to frequently come back mid-afternoon and have to wait for housekeeping to finish up. I have to say, however, that I think this was due to one particular person, as most of the staff seemed extremely friendly and speedy. Our room was definitely clean every day.

There's a Denny's next door and a 7-Eleven on the corner, which was great for stocking up on milk and things like that. There's also Chinese, Japanese and Moroccan restaurants all within one or two blocks from the hotel. We tried the Cathay (Chinese) and were very happy with the food. We were also able to cook several dinners in our room which was a great savings.

We won't hesitate to come back here again and consider this hotel to be a great value.