I've been going to Sycamore Springs with family since 2003. The property is definetely unique with the mineral hot springs. I like the nature surroundings and the out door tubs. I do have to say that they need to upgrade their rooms. The carpet is old and the furniture is out dated. Also the service is not consistent. The front desk staff varies. Sometime you get great service (mostly from the male staff) and sometimes, especially the females give you an attitude when you check in. That's just something I noticed everytime I go.
However the last time I went, was the last time I will go. I reserved the Fantasy Suite with the sulfur mineral jaccuzzi tub. The back of the suite faces a hill but there is an access to that area from the side for staff and maintenance. My husband and I left our room to use the redwood tubs for 1 hour and I came back to find that my purse had been emptyed. Some one broke into our room and took my wallet. I called the front desk and we called the police. The onsite manager at the time moved us to a room next door. But they didn't comp us for the stay or even question if any of their staff was around the premise at the time. Since the only people that have access to the suite or the back sideof the room would be the staff. I was shocked and felt unsecured to visit the property again. To this day my husband and I have made it a point to stay away from Sycamore Springs. If you visit I would highly reccomend locking your doors and keep everything in your safe. If you don't have a safe in your room, ask for one.







Location (e.g., convenience, views)
Check-in / front desk
Service
Business service (e.g., internet access)






