I had a 6 night reservation. After the first night I complained about the lack of hot water, and was told that it was due to the room upstairs using water at the same time. Day 2 complaint response was "watch your tongue" ( I used no curse words, but did express my frustration). Day 3 complaint response was, "I'm too busy to take care of this. You can't change rooms now because it's too late to re-rent your room because the maids are gone." Day 4 I left.
Asit and Hima Shinglot are general managers. My demand for reliable hot water seemed to be an unreasonable request to them.
It was inconvenient to not have reliable hot water, but to have my request dismissed in this manner was insulting.
Bed okay, clean, noise level high, hot water????????? And don't expect any complaints to be received with a courteous or a positive response.








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