We booked through Amex Platinum and got the cheapest room for $360 which included $50 for breakfast and $75 to spend on retail goods at the Spa. At check in they forgot to upgrade my room, another Amex perk, but after I mentioned it the clerk did it. The process was slow and the upgrade meant I got no view and a fireplace. The rooms are rustic and nice with large bathrooms. Most rooms have a balcony. The are cozy and warm
A group of four of us had drinks and 2 appetizers at the bar, the drinks and food were excellent. The price tag was high about $300 for about 12-14 drinks and 2 appetizers with tip. We then proceeded to have dinner at the casual restaurant. In my group 3 of 4 had a good meal, dinner with one bottle of wine $250.
Our room service breakfast exceeded $50, they charge $7.50 for tea (that is hot water and cup) add to that 21% service fee and tax and tea costs $11. Wow. The food was good but the prices were beyond the norm. A small pot of coffee is $11. I called to have the tray removed and nobody showed up.
In the hall outisde our room, room service trays were never cleared from the day before. The front desk offered us a choice of 5 newspapers at check in but nothing showed up at breakfast or after. The bell staff were fast and friendly, so was valet. They gave us 2 bottles of water as we left. The staff and the bar were awesome. Given that the beach is nasty and the Spa is lavishly overpriced recreation is limited to the 2 pools, gym and dining spots. I would not book this place more than 2 days. I could think of many hotels that offer more at these prices.






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