The place looks nice. The room looked nice, but had an unpleasant smell.
There was a lot of noise coming from the parking lot all night.
People were partying, slamming doors, and running around like on a kids camp.
We called the office around midnight and asked if this was considered "acceptable". They promised to "check it out". Well, nothing changed and we did not fall asleep until 4.30 AM.
We complained about this the next morning. We asked for at least a discount since we did not get what we paid for; REST. The employee answered that he had no authority to discount us. His manager was not there and besides, since we made the reservation on line, it was out of their hands . We consider this very unprofessional. And now have to address our complain to hotel.com and ..........arhhh!.
How convenient for The Sandpiper Lodge and other hotels and motels. And how bad for all of us who rely on an apparently non-existing professionalism.







Value
Location (e.g., convenience, views)
Service





