This was a last-minute family sightseeing trip so we had no reservations or major preferences except nonsmoking and a pool for the kids.
The front desk staff worked down their rate to something we could afford and helped us with restaurant coupons and the like. Wonderful staff, great service, tips and insights throughout our stay!
Room was clean but small, bathroom one of the smallest I've ever encountered at a Hampton Inn. Beds very comfy, nice flat screen tv. Pool was small and quite dated looking, no whirlpool, no clock or poolside bathroom or shower, which was inconvenient, especially with kids. There were clumps of hair stuck by the upper drains and the ladder, which was gross. Pool furniture decent. Good thing the windows were steamed up or it would have been too much exposure to the parking lot.
Good restaurants next door (no, I'm not talking about the Hooters) and they have discount cards at the desk if you ask. Great breakfast in the morning! USA Today by the front desk.
Overall we'd stay here again.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thank you for your comments; it is good to know that our team members provided great service. We have adjusted our cleaning in the pool area to assure that no other guest experiences what you did. When your future travels find you back in Colorado Springs, please call us directly as we would love to have you and your family back with us.
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Again, thank you for staying with us and we hope to see you in the near future.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC