Kinda nice on the outside, but after entering into the lobby area something just didn't feel right. Counter girl was very nice and helpful is probably the only good comment I have. After checking in , walked by small bar which appeared to be clean but no staff were present. TV was on, but like I said, no one was home. Got on elevator and noticed carpet a bit old and dirty. 1st red flag. Got up to the Eighth floor and as soon as doors opened a table with lamps were right in front of us next to wall, as well as several other floor lamps next to table. 2nd red flag, smell of cigarette smoke was present even though signs were posted no smoking. 3rd red flag, as we walked to our room we noticed the door was being held opened by the door latch that locks the door from inside. I took two steps into the room and noticed the bed was not made and coffee cups and plates were left on the table and the room smelled! I went down and we immediately checked out! Informed the girl at the counter about the problems. She apologized and I told her it wasn't her fault but she needs to speak to the management about the appearance and cleaning up the rooms etc... For a few extra bucks go to the HYATT 2 blocks west. Have always read trip advisor, this time I didn't. Never again!

The Crowne Plaza is a wonderful hotel. I was there for business, and the rooms are very nice, the food is great and the business services are great. The hotel is non-smoking, and that is a major plus. They provide you with a sleep well package that has ear plugs, eye mask, etc. which is nice!

The only problem here is parking - which is expensive. But that is the case in almost all hotels in Denver!

I would stay there again!

We stayed at the hotel for 2 nights; we are a family of 4.

Downtown location is great; minutes walk to the 16th street Mall and a quick drive to the Cherry Creek area.

Room was nice and comfy but on the small side if you are with a family, so take an extra room or a junior suite if you have kids with you.

We booked through our travel agent a room for 4 people; however, the bedroom we got was small, definitely not for a family of 4! The staff was great and tried to find us a bigger room, but the hotel was sold out. Instead they gave us a major discount on the room, so we were OK with that in the end and it made for a cozy stay.

My kids liked the breakfast buffet and the omelets with avocado were a hit…
Nice friendly staff.

I think room rates vary greatly- for the right price this is good choice…

This particular property offers a GREAT rate for 'Entertainment Card' members (the coupon booklet you can buy in many areas for discounts at nearby restaurants--I got mine from a family member selling them as a fundraiser, but I digress)...Paid $69.00/night for three weekday nights this week. A phenomenal rate for a downtown hotel.

The room was very nice...My platinum status got us upgraded to a suite (end of the hallway, room ended in 25). It was fairly nice--not too big, but did have a separate living room. Both rooms had nice new LG LCD televisions, one full bath off the bedroom and a toilet/sink off the parlor room. The main bathroom was a little small. That being said, $69 for a king suite, I have very little to complain about. I was disappointed that their 'Executive Floor' is closed for renovation (however, they're selling executive floor rooms online--somewhat confusing, or was I hoodwinked?). The executive floor would have gotten us breakfast in the morning and hot appetizers and drinks in the evening, plus free internet.

Check-in was friendly and efficient, but didn't have much interaction with them after that. The concierge was great--he hailed us a taxi by standing in the street for 10 minutes. He also helped us when we had a problem with housekeeping--I was waiting in line at the front desk and he intervened and said he'd take care of it--and he did!

Housekeeping was a huge problem. The first day we left at 11AM and returned at 5. The room wasn't cleaned. She showed up around 6PM, luckily, as we were just going out again. The second day we left at 8AM and returned at 5 to an uncleaned room once again. She showed up a few minutes later and tried telling her to come back around 7, as we'd be leaving again, but she didn't speak one word of English. She walked away as confused as we were...Unsure if our room would get cleaned.
(That's when the concierge took care of it for us--the room was cleaned when we returned around 11PM).

All in all, not a shining-star of a hotel, but not a dump either. It left a lot to be desired, but based on what I paid, I'd surely try it again, hopefully once their remodeling is fully completed.