In 2008, it is totally unacceptable for a business class hotel to not have in-room Internet access. (ok, you can use a "dial-up" modem, but honestly, who has that anymore).

This hotel still appears to be undergoing renovation. The rooms seem mostly upgraded and are nice. BUT BEWARE, make sure you test the air conditioning unit before you unpack. The A/C blew only cool air, not cold air; thus, despite the 68 degree setting on the thermostat, the room's temperature never fell below 72 (and in the afternoon would reach 78) which made it a little uncomfortable to sleep at night. Management was informed, but I suppose that is a problem that cannot fix promptly, but since it was March, I did not go to the trouble of insisting on another room (had it been summer, I would have insisted on a new room). The "new" beds are nothing special, despite the claim of 7 layers of sleeping comfort, putting a few mattress pads on top of otherwise unremarkable spring mattress does not create a luxurious sleep experience.

The hallways are quite dated (probably one of the last areas scheduled to be renovated) The staff seem friendly enough.

The restaurant is "ok". As with any hotel restaurant, the food is pricey for what you get, but the portions are generally large. The Bar, at least during happy hour, had reasonable prices.

The Glenarm St location is fine, you are walking distance to 16th street mall.

The charge an additional $18 per day to park in their garage.

All in all, I would NOT stay here again, but if you don't mind not having in-room Internet access, this hotel is not a bad value for downtown. Just be sure to check out your room thoroughly before you unpack and test all the devices in the room.

Kinda nice on the outside, but after entering into the lobby area something just didn't feel right. Counter girl was very nice and helpful is probably the only good comment I have. After checking in , walked by small bar which appeared to be clean but no staff were present. TV was on, but like I said, no one was home. Got on elevator and noticed carpet a bit old and dirty. 1st red flag. Got up to the Eighth floor and as soon as doors opened a table with lamps were right in front of us next to wall, as well as several other floor lamps next to table. 2nd red flag, smell of cigarette smoke was present even though signs were posted no smoking. 3rd red flag, as we walked to our room we noticed the door was being held opened by the door latch that locks the door from inside. I took two steps into the room and noticed the bed was not made and coffee cups and plates were left on the table and the room smelled! I went down and we immediately checked out! Informed the girl at the counter about the problems. She apologized and I told her it wasn't her fault but she needs to speak to the management about the appearance and cleaning up the rooms etc... For a few extra bucks go to the HYATT 2 blocks west. Have always read trip advisor, this time I didn't. Never again!

The Crowne Plaza is a wonderful hotel. I was there for business, and the rooms are very nice, the food is great and the business services are great. The hotel is non-smoking, and that is a major plus. They provide you with a sleep well package that has ear plugs, eye mask, etc. which is nice!

The only problem here is parking - which is expensive. But that is the case in almost all hotels in Denver!

I would stay there again!

We stayed at the hotel for 2 nights; we are a family of 4.

Downtown location is great; minutes walk to the 16th street Mall and a quick drive to the Cherry Creek area.

Room was nice and comfy but on the small side if you are with a family, so take an extra room or a junior suite if you have kids with you.

We booked through our travel agent a room for 4 people; however, the bedroom we got was small, definitely not for a family of 4! The staff was great and tried to find us a bigger room, but the hotel was sold out. Instead they gave us a major discount on the room, so we were OK with that in the end and it made for a cozy stay.

My kids liked the breakfast buffet and the omelets with avocado were a hit…
Nice friendly staff.

I think room rates vary greatly- for the right price this is good choice…