I travel regularly on business and recently stayed at the Magnolia. Unfortunately I'm not inclined to stay there again. Too bad because the place has such potential to be a really great hotel, but they need to work out some problems.
On the positive side: The room was recently redone and it was very comfortable. Large, spacious, clean. It was a suite and came with a small fridge, microwave and sink. So it was definitely a "home away from home."
The concierge was great as were the doormen -- very helpful, friendly and courteous.
On the negative side:
1. Room service. Menu is very limited. Service was unprofessional. I ordered 3 meals during my stay. Each time either something was missing, or the order was wrong altogether (e.g., I ordered the roast chicken and got fried instead!).
2. No hotel guide in the room. I always want to see info on whether there is a business center or health club. No info on that. You are forced to inquire.
3. Poor follow-up on item I left behind: I left behind an expensive hair iron. I called the day after I got home and they said they'd check on it and call me back. Two days later -- no call. I called back again and discussed it with a new person. She said she'd have housekeeping search the room thoroughly and call me back. Two days later -- no call. I call back THIRD TIME! Nope, they couldn't find it. Sorry.
4. Street noise. The room I was in was very noisy with buses, trucks and trains all through the night. Not a restful night's sleep.
Having been to Denver several times now, I recommend the Grand Hyatt instead. They run their hotel much more professionally.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Would I recommend this hotel to my best friend?
Probably not
I recommend this hotel for:
Young Singles, Girlfriend getaway, Older Travellers, Families with Small Children, Families with Teenagers, tourists
I do not recommend this hotel for:
An Amazing Honeymoon, Great pool scene, Families with Small Children, Families with Teenagers
I selected this hotel as a top choice for:
Business meeting / Event