Got a decent rate on expedia for this hotel. I called a few days beforehand to confirm my reservation, and boy was I glad I did, as the hotel had CANCELLED MY RESERVATION even though I had paid in full in advance. Had to call expedia and the hotel repeatedly before finally getting confirmation that we were good to go. And my friend had called in advance about parking and got the runaround. So needless to we were a bit worried about staying here...
But, once we got there, all was fine. The lobby and hallways are hideously ugly, but our room was nice (if a bit small) and very clean. The bathroom was well-stocked with nice towels and high-quality toiletries. The beds were comfy with lots of pillows. There was an iron, a hairdryer, good closet space, full-length mirrors, and the a/c worked great. And there's a Starbucks in the lobby. The restaurant looked scary though, so we didn't try it.
Our first night there we were walking around and decided we wanted to eat at a certain restaurant we'd read about, but couldn't remember where it was, so we stopped into the Adams Mark to get directions. The concierge there made reservations for us, and gave us a coupon for free appetizers, and was extremely nice, even though he knew we weren't staying there. Now that's service! So that's where I'd stay next time.
The concierge at the Marriott always seemed to be "away", though one did help us with finding out times for the SkyRide shuttle bus back to the airport. And the guys outside were always helpful with getting us cabs for going to clubs/bars at night.
All in all we were satisfied, but would probably stay somewhere else next time.
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