The Burnsley was wonderful! My boyfriend and I stayed in one of the Colorado Suites. When we checked in we were welcomed with dessert bites. Later in the evening we accidently locked ourselves out of our bathroom and the front desk immediately sent someone up with a key. The view of downtown along with the balcony (accesible from both the living and bedroom) was exceptional. The appliances are all full size and the suite is very roomy. The bed was very comfortable and it featured designer bedding. I would recommend that you splurge and stay in a Colorado Suite. We also ate downstairs for breakfast. There was no seat yourself sign displayed so it was a little confusing. We found our server to be very helpful and prompt. The food was well plated and priced. Most importantly it was delicious. I had a herb omelette with goat cheese and my boyfriend got pancakes. The burnsley is a great property.

Sunday morning breakfast (only one complimentary coupon per room--otherwise $9): All but 1 of 5 get the buffet. Server required to pour our coffee (no coffee self-serve). Our bill: $38. I leave $5, 13% by my calculation--decent for a buffet experience. Sunday night 10 pm, the server calls our room and tells us he is disgusted with the tip we left, "I broke my back for you people, and this is the best you can do?!" I am serious. We are stunned and call the front desk. They apologize, and assure us the manager will get back to us. The next morning at check out we repeat our experience. Again, we are assured the manager will contact us.

When we get home, we call a few times to report to the Burnsley manager, leave voice messages, but never get a call back.

The hotel? Not bad. The psychotic (Terry) in the breakfast room? Do you think you could improve on him a tad? You might want to indicate as well that you care about your guests being browbeaten into a tip.

I read the reviews and was too scared. We stayed on the 13th floor in
a VERY large one bedroom suite. It had a FULL living room, dining room, kitchen, bedroom with king bed, spacious bath and balcony. The balcony was accessible from the dining room, bedroom, living room & kitchen! Our Denver friends commented that the hotel suite was larger
than their loft. It is somewhat dated in decor, but the bathroom is modern and spacious. We used the complimentary shuttle service and it
was great. It is in a perfect location in downtown Denver. We also enjoyed happy hour. Beware~the drinks are PRICEY even during happy hour and the complementary appetizers is just a plate of hummus (but very good). But that’s my only negative point; I would highly recommend the hotel!

I booked the hotel and after reding the reviews I was scared. We had a Denver Suite and it was on the 12th floor the view was really nice from the living we had a great view of the city and from the room a great view of the mountains. Yeah the decor wasn't amazing but it was for a 3.5 start hotel and for the price paid was way above my expectations. The bedding was really nice. I go to Denver once a month atleast and I usually stay at the Hyatt Regency but this time they didn't had avilibility for all my stay. I've been in many hotels in downtown Denver and I really like this one I would stay here again.